Telemarketing Services Agency in Thane

Telemarketing Services

Effective business to business telemarketing programs are powerful tools. They generate and qualify business leads, increases sales, and improve customer retention rates. B2B telemarketing provides immediate feedback, letting you know how your message or offer is being received. It gives you the ability to test new ideas and approaches and get results quickly. Unlike other forms of marketing, your investment in a B2B telemarketing campaign is easy to quantify and track.

we understand that many times our call is your company’s first contact with a prospect, and of course, first impressions count! With A Fulcrum as your sales partner, you’re assured a sophisticated, compelling presentation to your target audience.

Our people are the best of the best, with years of successful cold-calling experience combined with the highest level of client commitment and integrity. This ensures a professional, success-driven, executive presence for your new business efforts.

Creative, innovative, with a record of success, A Fulcrum will help you increase your bottom line!

COLD CALLS

The discovery call — also known as the cold call – is the first conversation with a prospect. It is the most important call in the sales process. It sets the tone for the entire relationship, both pre- and post-sale. The discovery call targets the known and the unknown. Our goal is to reach your prospect in a live conversation to discover and uncover their needs and offer a solution.

The right discovery questions are tailored to provide the context we need to begin a business-to-business telemarketing campaign. The goals of discovery questions are:

  • Qualify a prospect.
  • Determine the prospect’s role in the company and in the decision-making process.
  • Ask the prospect’s goals as they relate to our client.
  • Any challenges they may have regarding those goals.

We ask the questions that address any qualifiers:

  • renewal dates,
  • types of software,
  • who the prospect is currently working with?
  • whatever our clients need to know to define them as a great prospect.

In addition, probing questions may include, but are not limited to: 

  • Tell me about your company
  • What is your day-to-to-day role?
  • What are your goals?
  • What problems are you trying to solve?
  • What is your timeline?
  • What would a successful outcome look like?
  • These questions are client driven

How do we conduct a winning discovery call?

  1. Do your homework – You need to know enough about each prospect to hit the ground running and be as productive as possible in your discovery call.
  2. Follow a script – A script is your foundation for your discovery call and responses.
  3. Enthusiasm – You want your prospects to hear you smile through the phone and that is just the beginning. You must bring enthusiasm and passion to the conversation to show you are excited about potentially working together.
  4. Build Rapport Immediately – The most important thing to do on every discovery call is to be personable. Go into every call with a good attitude.
  5. Ask the right questions and Listen, Listen, Listen! – Asking the right questions will help you discover more about the prospect and control the conversation. The more you listen, the more your gain trust.
  6. Close the call – A great close can guide the prospect to next steps
  7. When in-house calling is not possible, engage in a relationship with an expert in discovery calls, A Better Call.
A Better Call has the experience and skill to create a successful campaign for you. It starts with those all-important discovery questions.

B2B Appointment Setting Services

At A Fulcrum we feel strongly that there is no better way to reach your market than through telemarketing. Our staff is the best of the best whose job is to proactively capture the most opportunities for our clients. We stay proactive, doing the work and follow up in order to make it easy for the prospect to meet with our client. We don’t leave voice mails, ask them to visit websites, really we don’t ask them to do anything but meet with our client. Other forms of marketing rely on the prospect being proactive, which leads to missed opportunities for you and your business.

Telemarketing for Database Updating

The success of all marketing and sales campaigns absolutely depends on the quality of your list. You may already have a list of prospects, but is it up to date? Recent studies suggest that 84% of all marketing databases are barely functional. They suggest that 88% of the data did not include even basic information such as industry, company revenue, number of employees, and over 64% did not have phone numbers. Not to mention decision makers names, titles and email addresses. Inaccurate information is costing you time and money.

Political Calls

Does your campaign need a solid plan for phone calls to your potential voters and supporters? Phone calls are effective motivational tools that offer a personal touch to your voter outreach. Political telemarketing campaigns allow candidates to gather important voter information and gauge support among likely voters. Reaching out via the telephone is a more personal and compelling way to reach you voters.

Virtual Meetings

With the challenges of social distancing, many times face-to-face meetings have become an issue. As always, to continue to move forward, it is important that we adapt. With that in mind, we are offering our clients the option of virtual meetings when face-to-face meetings are not appropriate. It is important that our clients have the best sales call available. Effective sales calls are vital to continue to grow your company. Virtual meetings work! In fact, many business executives say they prefer meeting online.

Trade Show and Event Follow Up

You’ve made the investment in the trade show. Now is the time to reap the benefits by initiating a post-trade show calling campaign that ensures your trade show efforts pay off. While digital, print, and other forms of advertising can be effective tools to reach a broad audience, nothing is as immediate and persuasive as a personal conversation.

New Product Introduction Calls

You are about to either launch a new product or have updated an existing product. You have done your due diligence. You have screened your idea. You have tested your concept. You have a handle on your business analytics. Your product is ready and you have completed your marketability tests and are ready to build the buzz and launch. The need to quickly reach customers and tell them the advantages of purchasing or updating is critical to a successful launch. How do you get the word out?

Telemarketing Services Agency in Thane

About Thane

Thane is a city in Maharashtra. It’s the administrative headquarters of a district called Thane, and resides in the Mumbai Metropolitan Region. The Thane creek, at the head of which the city lies, also characterizes its location. The creek starts at the Ulhas River and culminates in the Arabian Sea. The city has a part of its area on the mainland across the Thane creek, while the rest of it is located on the Salsette Island.
Thane is regarded as Mumbai’s elder sister, as a part of the Thane district, from Mulund to Sion, is given to Mumbai for the latter’s future development. It’s also popularly known as the Lake City, because it features as many as 35 lakes within its precincts. The Masunda Talao, also called Talao Pali, is among the most beautiful lakes in the city. Besides being a tourist attraction, the lakes are a source of water for both Thane and Mumbai.
Historically, Thane is a very important city. On 16 April 1854, it was the destination station for India’s first ever train, which had started its brief journey at Boribunder, today called Chhatrapati Shivaji Terminus, located in Mumbai. This ushered in the Railway Age in Asia.

Stats And Facts

The population of Thane, as per the provisional reports of Census India 2011, is 18,18,872. The urban/metropolitan population, on the other hand, is 1,84,14,288
The sex ratio in the city, according to the same reports, is 882 per 1000 males. The child sex ratio, on the other hand, is 900 per 1000 boys. Both these figures are below the national average
The average literacy rate in Thane is quite impressive, at 91.36%
Originally, Thane was called Sristhanaka, which translates as the place where Lord Ganpati resides
Until the year 1739, when Marathas captured it, Thane was an important trading center
The Thane creek, a river stream flowing from Ulhas River to the Arabian Sea, splits the city into two parts, which are connected by a rail bridge and two road bridges
Thane is home to the Upvan Arts Festival, held at the picturesque 15-acre Upvan Lake area. Over 200 artists from across different fields get a platform to showcase their work and talent

Manufacturing Sector

Thane has a large industrial base, with a significant part of the city acting as a home to both big and small industries
The industrial areas in the city mostly host engineering, electrical, chemical, and textile industries
Some of the prominent industrial areas are Wagle estate; Thane-Belapur road, or Trans Thane Creek; and Ghodbunder road
The manufacturing sector still contributes about 40% of the total income earned by the Thane Municipal Corporation
The major companies that have manufacturing units in Thane are Hindustan Petroleum Corporation Ltd., Glaxo, Cadbury’s, Nicholas Parimal, Clariant, and Vidyut Metallica

Connectivity

The nearest airport to Thane is in Mumbai, called the Chhatrapati Shivaji International Airport. The distance is about 36 km, which is a drive that will anywhere from 45 to 75 min, depending on the traffic
Thane is well connected with other major cities in India, as it’s a train station for many of the trains leaving Mumbai for other cities in different states. It’s also a major railway station of Mumbai Suburban Railway, and is well connected with the neighboring suburbs through the Central and Trans-Harbor Line Suburban railway network
Thane is well connected to the entire suburban network by road. For example, it connects to Borivali through the 6-laned Ghodbunder road. Thane connects to the southern cities via NH 4, which runs from Mumbai to Chennai, connecting Pune and Bangalore on the way
Bus service is available within the city, thanks to the several local, public players in operation, including Brihanmumbai Electric Supply and Transport (BEST), Thane Municipal Transport (TMT), and Navi Mumbai Municipal Transport (NMMT)

Thane Civic Administration

Thane is one among the 15 tehsils in the Thane district. It’s also one of the 5 sub-divisions in the district, formed for administrative purposes
The Collector, who is an IAS officer, heads the entire Thane district, and is therefore responsible for the city as well
The municipal body in Thane is called Thane Municipal Corporation (TMC). The area under TMC has 65 electoral wards. The corporation has 130 elected representatives plus 5 nominated representatives
The corporation also has 9 administrative wards called Prabhag Samittees

Thane Infrastructure

The infrastructure in Thane has been up to the mark, generally, but there is a lot of scope for development, considering that the population in the region is continuously increasing.

Road, rail, and air transport infrastructure is, of course, excellent. The expressways and the railway networks link the city to other major cities across India. As the vehicular population is rising at a rapid pace, city is planning development projects in terms of flyovers, bridges, and road widening.

When it comes to power, the city has just enough power capacity to meet the needs of its residents. The Thane Municipal Corporation (TMC) is, therefore, taking measures to achieve self-sufficiency in power. For example, TMC has made it mandatory for all buildings to install a solar water heating system.

All in all, there is a need for a sea of change in infrastructure development in Thane, and that aspect is being reflected in the measures taken by the TMC and the state government.

 

All Localities in About Thane

JK Gram
Kapur Bawdi
Manpada
Mumbra
Uthalsar
Wagle Industrial Estate
Ghodbandar
Shree Nagar
Vasind
Anu Nagar
Majiwada
Lal Bahadur Shastri Road
Ghodbunder Road
Kasarvadavali
Kolshet Road
Panch Pakhadi
Pokhran Road No. 1
Vartak Nagar
Eastern Express Highway
LOCALITY
Charai
Waghbil
Savarkar Nagar
Balkum
Diva
Kalwa
Naupada
Thane West
Patlipada
Thane East
Brahmand
Azad Nagar
Vishnu Nagar
Vasant Vihar
Teen Hath Naka
Hiranandani Estate
Owale
Bhayanderpada
Kopri
LOCALITY
Khopat
Dhokali
Shilphata
Jambli Naka
Pokhran Road No. 2
Louis Wadi
Daighar Gaon
Khidkali
Usarghar Gaon
Desai Village
anand nagar
Kasheli
Khardipada
Mogarpada
Talav Pali
Padle Gaon
Runwal Nagar
Kolbad Road
Samata Nagar
LOCALITY
Parsik Nagar
Kharegaon
Manisha Nagar
Ram Maruti Road
Ghantali
Gokul Nagar
Vrindavan Society
Shreerang Society
Oswal Park
Badlapur
Bhiwandi
Dahisar
Agasan
Pale Gaon
Ambivli
Kalyan Shilphata Road
Shahapur

 

 

 

Marketing Services

Feet On Street
Door To Door Marketing
Face to Face Marketing
Street Marketing
Field Marketing
Direct To Retailer Sales
Strategic Field Marketing
Marketing Strategy
Trade Marketing
Marketing Team
Sales & merchandising
Shopper  & Retail Marketing
Direct sales
Sales promotion
Trade sales promotions
Promotions team
Leaflet distribution
Telemarketing

Brand Promotions

Brand Strategy

Brand Activation
BTL Activation
In-Shop Activation
Product launches
Rural Area Activities
Free Sampling Activities
Demonstration Activities

Events

Market Research
Field Research
Advertising Market Research
Compensation Survey
Tele Research
Test Marketing
Brand Market Research
Market Feedback
Survey Data Collection
Customer Satisfaction Studies
Industrial Market Research
Mystery Shopping
Retail Audit
Customer Acquisition

Merchant Acquiring

Telemarketing

Telesales Person
Telemarketing
Telesales
Telesales Account Manager
Inbound/outbound lead generation
Post-sale follow-up services
Surveys
Appointment setting
Dealers Appointment making
Welcome/impact calls
Account activation
Building a Database of Sales Leads
Business Development Manager
Client acquisition
Cold calling
Customer acquisition
Lead Generation