Category: Marketing Agency

Customer Onboarding: The Ultimate Guide You’ve successfully captured a customer’s attention and nurtured them through the sales process. Their interest in your product has translated to a purchase. So what happens next? Do you leave them to figure out the ins and outs of your product or welcome them with a tailored experience that...

Customer Onboarding Strategy: Defining Customer Onboarding Customer Onboarding Strategy: Defining Customer Onboarding Defining Customer Onboarding Strong customer relationships are hardly built on assumptions. Yet, making assumptions about what customers already know, understand, and expect is one of the easiest ways to get off on the wrong foot. To avoid confusion, it helps to make...

Digital Onboarding in Corporate Banking Digital Onboarding in Corporate Banking Open the banking app on your phone, and one thing is clear: you can do just about anything quickly. Yet, slide over to the suite of corporate banking tools and things feel markedly different. Processes developed for corporate use are often slow, blocky, and...

Expert Tips and Tricks for Successful Onboarding Develop Your Workforce 90% of employees decide whether they want to stay at a company within the first six months of employment and as much as 20% of employee turnover happens within the first 45 days of employment, according to the Aberdeen Group. Onboarding of new hires...

Composing Effective Consumer Onboarding Workflows, Part 1 Consumer onboarding is one of the, if not the most, important functions of a customer identity and access management (CIAM) solution. An overly complicated onboarding workflow significantly detracts from the consumer experience. Providing an effective, engaging and efficient onboarding workflow without compromising security has always been a...

Consumer Onboarding Strategies for SaaS Businesses Have you ever wondered what all it takes to be a successful enterprise and stand ahead of the curve when it comes to consumer onboarding? Well, one of the most significant cardinal differences is that successful enterprises invest in maintaining a better relationship with their clients. This also...

Creating a Successful Customer Onboarding Process customer onboarding process Two of the main reasons customers leave for your competitors are either they don’t find relevance in your products and services, or understand the value. Yet, with the right onboarding process, you can address both of these consumer loyalty issues. There isn’t any question your...

The process of acquiring new customers is one of the most essential and complicated tasks for any business. Every day brands face different challenges while striving for successful customer acquisition. In today’s world, consumers see about 10,000 ads per day, so it isn’t easy to draw attention to your company and make it visible...

Best practices in merchant onboarding, KYC and monitoring Tags: Business verificationCustomer onboardingFraud prevention Merchant onboarding If you’re a merchant acquirer or payment service provider (PSP), onboarding merchants is essential for continued growth. Of course, you want more merchants, bringing in more transactions. However, onboarding questionable merchants that are likely to authorize fraudulent transactions only...

Customer Acquisition Strategy – 9 of the Best You Can Leverage in 2022 – Digital Marketing The hard truth about customer acquisition strategy is that trust in businesses has been eroding over time. HubSpot recently reported that 55% of consumers don’t trust the brands they buy from as much as they previously did. 65%...