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At Fulcrum, we are experts in the indian retail environment. As a retail and in-store agency with an in depth knowledge of product sampling, retail promotions and product demonstrations – our nationwide teams can drive sales for your brands at the till.
If you’re looking to showcase your brand within existing retailer channels, or build a whole new audience, we can help you get there.
Our expert staff are experienced with grocery, FMCG, consumer electronics, motor, toys, health and beauty brands and all hold relevant Food Handling and food certification. As a specialist retail and in-store agency, Fulcrum holds full FSSAI certification.
We also provide branded sampling stands and merchandise production, uniforms, freight, storage and logistics to ensure a smooth rollout of your campaign.
With a focus on inspiring action in consumers and delivering actual results, we ensure that we build in measurement, reporting and amplification to maximise ROI for clients.
Speak to us about how we can help you deliver in-store sampling, retail promotions, product demonstrations, travel retail promotions, retail staff, brand ambassadors and retail events.
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5 Tips For Taking Your Brand to Market
Part 1 of our Brand Basics for Small Business series, we covered the crucial first steps to setting up your brand. Once you’ve taken those initial steps and got your brand off the ground, the next stage is to start marketing, in order to raise awareness of your brand, build a customer base, and drive sales for your business. To help you get started, we’ve got five important tips for taking your brand to market.
Tip 1: Get your messaging right
In business, first impressions mean a great deal – so what your initial marketing communicates about your brand will shape the (usually lasting) opinion potential customers form about your brand.
Spend time developing clear, compelling brand messaging that succinctly communicates your brand, ties in with your brand identity, and is relevant to your target audience. Bear in mind that as your brand develops and grows, you’ll need to be able to continue delivering this messaging consistently across all platforms, so getting it right in the early stages is essential.
Tip 2: Choose the right channels
Small businesses are faced with a vast array of potential marketing tactics through which to promote their brand. From digital marketing to direct mail, the key is to identify those channels that are most appropriate to your brand – and are most likely to attract the attention of potential customers. This is where thorough market research (discussed in Part 1) is vital, as you’ll need a clear understanding of your target audience and what channels have the best chance of reaching them.
Potential marketing channels include email marketing, brochures and flyers, social media, event marketing and many more. For some ideas on using a selection of these channels successfully, check out our Guide to Becoming Marketing Active.
Tip 3: Provide clear calls to action – and incentives for following them
Whether your call to action is driving traffic to your website, encouraging email newsletter opt-ins, or increasing your social media following, you need to make this call to action as clear and straightforward as possible. Confusion or ambiguity is an immediate turn-off, so make sure you spell out exactly what people need to do and how to do it.
Behind every call to action, you need to answer the question that is inevitably on the minds of your audience: “what’s in it for me?”. By providing compelling incentives for performing the desired action, your audience is much more likely to follow your lead.
Tip 4: Go for the highest quality you can afford
While budget will always play an important role in small business marketing considerations, opting for cheap-looking, inferior quality marketing materials can do considerable damage to your brand in both the short-term and the long-term. At this early stage it’s important to remember that, as mentioned above, first impressions are critical.
Quality doesn’t just extend to the physical materials on which your marketing is delivered. Skimping on components like copywriting or design can be just as off-putting as cheap paper, so avoid cutting costs by doing it yourself. If price is an issue, consider taking a ‘less is more’ approach and focusing on doing a few key tactics well.
Tip 5: Know your goals from the outset
Before you commence any type of marketing, you need to know what you want to achieve from this activity. Once you’ve established a set of clearly defined goals, you will be able to identify the steps you need to take to achieve these targets.
When setting marketing goals, it’s important to choose targets that are achievable, as well as ensuring you are as clear as possible about your goals. Be specific about what each goal involves and outline timeframes for achievement to work towards. In addition, it’s vital to make sure your marketing goals are easy to track and measure.
While there are many other areas you’ll need to consider before embarking on a marketing strategy, taking time to focus on these five areas will provide you with a strong starting point on which to build.
Stay tuned for the final part of our Brand Basics series, in which we’ll be looking at how to maintain your brand in the long term.
We’d love to hear your experiences of taking a brand to market – if you’ve got your own tips, why not share them with the MIH community? Get in touch by leaving your comments below…
Marketing | Sales & merchandising |
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Door-to-Door Marketing for the Beginner
Door-to-door marketing can be intimidating, but it also offers a lot of benefits as a strategy for building your business. The chance to directly engage with potential customers and pitch your offerings in person brings a connection with your audience that commercial advertising can’t match. Understanding some basic techniques can help beginners make the most of these interactions.
Location Is Key
A key part of any door-to-door marketing campaign is picking the right neighborhoods to canvas. If you already have a database of previous customers, the neighborhoods or zip codes that show up most frequently are good places to start. If you’re the local ice cream parlor, for example, walking around the neighborhoods within walking distance or a short drive away and handing out coupons for a free small cone at the beginning of summer can be a great way of either introducing yourself or reminding folks that you’re there at the start of your biggest sales period.
Hone Your Pitch
A successful transaction rarely is as simple as knocking on the door of the fortunate customer who already needs what you’re selling. You’ll have a very short amount of time to convince the resident to patronize your business, and many times the best way to do so is to sell a larger idea rather than your specific product. Someone might not think they need a pest control service, but if you ask them if they want to protect their home from termites it might resonate. Use whatever strengths you have — if you’re naturally funny, start with a joke, for example. But whatever you do, make sure you’re focused on the customer and their wants and needs.
Make Materials Count
If you’re going door-to-door to promote your local business, the fact that nobody answers when you knock doesn’t mean your marketing work is over — it just means your prospective customer will have to read about what you have to offer instead of listening to you say it. As you’re working your script to present in person, don’t neglect the brochures or other marketing material that you’ll leave behind if nobody’s there. Make sure they catch the eye, that they include a call to action or incentive to become a customer and that they’re placed somewhere hard to miss, like hanging from a doorknob or placed in the mailbox.
Set Realistic Goals
Going door-to-door isn’t going to make you a millionaire by Tuesday. Be realistic about your expectations — and also be realistic with any canvassers you hire to go door-to-door for you. It can be a frustrating job with a lot of rejection, and it’s only worse if someone goes in expecting nothing but credit card numbers and referrals. Whatever your business is, and wherever it is located, you should be able to find out an expected response rate to serve as a benchmark. Use that as an initial guide to determine whether your own efforts are effective, and adjust as necessary if you fall below that threshold.
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