Two Customer Service Best Practices From The Same Business
Over at *Star In The Margin, Michael Chaffin gives two examples of extraordinary customer service at the Capital Hotel in Little Rock, Arkansas. The first involved the hotel spending close to $400 to take care of a customers problem. That story rises to the level of the famous urban legend about a Nordstroms employee taking back a set of tires.
Bloggers are quick to jump on a business or individual when they do something wrong. I want to challenge my fellow business bloggers to link back to Michaels story and lets see if we cant reward the Capital Hotel for its most outstanding customer service.
Its Nice to be Important but Is It Important to Be Nice?
You may have heard the saying Its nice to be important, but its more important to be nice. Ive heard that saying a lot over the years. I began to wonder if success in business really is dependent on being nice or is being nice a liability in business today? After I looked around at the successful managers Ive seen, I think I have the answer. Im curious what you think.
One group I saw was managed by an autocratic manager with distinct ideas on what motivates people. You be the judge. Remoteness, distance and a dictatorial approach was his preferred style. He ran his department with no input from his subordinates. He believed that it was acceptable to be partial to some people over others in the group. He never said thank you to anyone for anything. Im sure he believed that a pay check was sufficient. He never inquired about his subordinates career goals, personal interests or any other non-bottom line area. One subordinate had 25 years of service with the company. His service award was a beautiful mantle clock. Instead of awarding it to the employee at a quarterly meeting, the employee got the clock in the mail. There wasnt even a card in the box. Simply put, this man was not nice. His team never trusted him and for many it became tedious to work for him. He never got promoted after that job.
Another manager introduced himself to a new group by discussing his management style. He encouraged his new team to call his former subordinates to corroborate that he was not only fair, but he was also a considerate and concerned manager. In fact, many of the new team members did call members of his former team to check out his statements. These investigators reported to the new team that what the manager said was the truth. The new manager asked the team to provide input for decision making and the manager was open to new ideas. This manager was successful working with the new team and went on to be promoted several times and work at higher levels of the organization.
What Im describing is the difference between two people. One is nice and treats other people with dignity and respect. The other views people as the enemy and treats them accordingly. If you think youll get obedience and earn respect by not being nice, think again. What you will get at best is the lowest level of cooperation. At worse, youll begin to see evidence of sabotage. In this example, word got out. Customers spoke to upper management and the manager who was not nice was sidelined. The second manager had customers embrace him and gave him more business. His employees worked harder for him and they far surpassed their revenue goals.
Why cant more managers realize that you do get more flies with honey than vinegar? It is important to be nice. Whats even more important is that when you are nice, you can be more successful.
How to Place Your Art Startup Ahead Of Your Competition
Home » Business Tips » How to Place Your Art Startup Ahead Of Your Competition March 23, 2019 Frank Bullock Business Tips Starting a business and making it successful is challenging for any entrepreneur. The growth of the business may depend on how well you plan and manage all it processes, on the market trends, and on customers behaviors. However, when it comes to art startups, gaining success can be even a little more difficult. Art can be relative. What others can perceive as a stunning masterpiece, others may simply not understand and, therefore, not appreciate it. Read below the best tips to make your art startup thrive on the market and beat your competitors.
Do not be afraid to show your work
One of the most common challenges many artists experience is the fear of showing their work. It is true that your work may not be appreciated by every single individual, yet, for the right customers, it can have a great value. Always keep in mind that it is your passion which you have worked hard for. Do not be afraid to add to your business every art piece that you create no matter how insecure you might feel about it. At the right moment, you might find the right customers who will be willing to pay you a great amount of money for it.
Create the right network
Networking is one of the most important tools for the success of any business. Knowing the right people is also crucial for your art startup. You should consider taking part in art events where you can connect with both customers interested in artworks and possible business partners that wish to invest in your talent. Also, you should study and gain more knowledge about art with the help of lecture notes such as arh2000 uf so that you can get a deeper understanding of how art may be perceived by others. This way you will be able to connect easier with the art lovers that you meet.
Price your work for profit
Pricing may be one of the challenging things for artists to decide. Making a living from your art can only be possible if you a make profit from your work. Pricing your work for profit is one of the most important parts of your business strategy. Consider the costs that you pay to create your artwork, the costs for marketing your products, and the hard work you make for them. The price of the final product should cover all the costs that you pay and bring you profit to be able to invest more in your business.
Marketing is the key to success
Marketing is the number one keys for the success of a business. It is the only way to connect with your customers, build brand awareness, and create strong customer loyalty. Fortunately, as an art startup, you can rely on your creativity and visual marketing of your artwork to place your business ahead of your competitors. In todays world, the digital revolution has helped businesses to easily promote their products and services online. So, take advantage of the benefits of online marketing and help your art startup grow.
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Lowering Prices to Increase Revenue
Lowering Prices to Increase Revenue 0 5,394 views
At this point in time, there are already a lot of business establishments that are closing down because they are generating low profits that can no longer sustain their business operation.
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In connection with this, it is proven that lowering prices to increase revenue is effective. This article will teach you more about this matter.If you are looking for ways on how you can increase the income that is generated by your business, then the technique which is lowering prices to increase revenue may work for your venture. There is some information that you must learn when it comes to utilizing this business strategy. Why There is Decrease in Business Revenue Many business owners are experiencing decrease in the profit that they generate from their business. There are several reasons why this happens. First is the increase in the competition in the market. When there is increase in the presence of similar products, the tendency is that those customers of business establishments will be divided. This leads to decrease in the profitability of the business. Aside from that, decrease in promotional activity is also a rooted cause. Customers tend to avail of the products and services of business establishments with nice promotional activity. Lastly, the increase in the values of some products and services also affects its profitability. When the commodities and services are priced high, there are just selected people who can afford them. Therefore, these three main factors affect the business revenue:
Business competition Ineffective promotional activity Increase in product and service value
Effects of Decreased Business Revenue to Entrepreneurs If a certain customer of a specific business has limited financial resources, there is a high chance that he cannot afford the products and the services that he ought to purchase. When customers of some businesses are not able to afford the amount of products that are presented to them, they may not buy these. Because of this, decrease in the profit of a certain business will be felt. If this happens continuously, there will be possible weakening of the firm, leading to its total abolishment. Theory of Lowering Prices to Increase Revenue If the time comes that a specific business establishment foresees possible loss of a great percentage of the profit that they earn, they usually do some measures to halt this possibility. One of the most effective ways in order to increase their profit is to lower the prices of their offered products and services. The logic behind this is that the lower the prices of your services, the greater the possibility that it will be patronized by your present and future clients. Thus, there will be a high profit out of it. What Should be Remembered in Lowering Prices of Products Lowering the prices of your products is not as simple as that. Of course, you have to set the price in a way that your capital will not be taken away from you. If this is the case, you are just promoting loss of your business. So, in setting the selling price of your offered products, see to it that you plan it in a way that you still earn profit out of it.
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Painting Ceramics Work at Home
Painting Ceramics Work at Home 28 s20,556 views
It can be an enjoyable hobby to paint. But when you paint on ready-made ceramics, you can even make some money out of it.
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Would you like to purchase figurines and pots as well as decorate and paint them at home? We can give you ideas on starting painting ceramics work at home.Ceramic painting is easy to do. You dont need special machines or equipment to finish a project. All you need to do is purchase ready-made ceramics at affordable prices and paint them at home. The critical things you need are space for your work and a lot of imagination. Painting Ceramics Work at Home Guide When starting your painting ceramics, you need to select the paints suitable for this kind of project. Take note that ceramics might be a little difficult to paint on since it has a glossy, shiny surface most of the time. If you dont select a paint specifically made for this, it will lead to premature peeling and chipping. Here are some tips to consider when working at home:
Understand the project parameters well. Get to know if you will use water based or oil based paint. Consider the effects of glaze and color. You must realize that the paint you selected may not appear the same when you paint it on the ceramic especiallly if youre painting over glazed surface. Never inhale these paints closely to avoid harmful odors or fumes.
Painting Ceramics Work at Home Plan On a ceramic piece, remember that you dont need to paint intricately in many colors. Sometimes, a solid color would be enough. For complex designs, however, use different brushes for each color and also clean the brushes you used to prevent them getting stiff. Here are the steps to paint ceramics:
Remove any debris or dirt from the ceramic piece. You can do this by sponging the pieces and then allowing them to dry. Its best to apply solid color to large areas of the piece first. Remember to select an appropriately-sized clean brush before you begin painting. Then, hold the piece only through the uncolored areas when turning it around. Try to stick to minimal color usage if you made a mistake, you can paint the area again if youre using acrylic paints (just wait for it to dry before repainting). Use a very small brush if youre filling in little details such as lips and eyes. You can make the pupils by creating small dark circles and putting a smaller white circle near the pupils top. Its best to paint a solid color to the iris and then add several narrow dark lines if you want to create a natural human eye effect. Spray a clear glaze to your dried piece to preserve it.
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28 sKenny said on April 3, 2010can you please send me more details on ceramic painting, where can I get figurines and pots. Thanks.Tanya Coleman said on May 4, 2010We live in Anniston Alabama. Need a Ceramics painting work from homeNandhini said on August 26, 2010Hi, Myself Nandhini from Chennai. I do lot of reverse glass paintings and it look very much professional. I am actually finding out a place where i can sell them. Kindly help me to sell my paintings. An interior decorators or arts and crafts shop can buy my products. Kindly help me sell the same.Eds said on September 8, 2010Is there a company here in the philippines that pay to paint a ceramics at home? please send me details. thanks!nikki said on September 11, 2010hi i m looking forward for ceramics painting… and interested doing it… i m from noida , up. plz help me. waiting for ur rply May Ann said on August 10, 2011thank you for all your tips for ceramics painting. i’m so interested but i dont know how to buy a glass & ceramics paint here in Philippines. thank you.Don said on October 14, 2011i’ve been painting ceramics for 20 years, i would love to do this at home for money. please send me info on how to do this. thank youJagatheesan said on November 29, 2011HI, I want to do ceramic painting as hobby. Can suggest the shop in Chennai, where I can get the ceramic paint. Which is the suitable paint to paint on ceramics? Is Acrylic paints suitable? Please inform me. thanking with regards. Jagatheesannolijohn said on December 10, 2011hi… can anyone suggest where to buy ceramic paint here in the philippines.. thank you. rhonda said on January 11, 2012AVONDALE COLORADO 81022 USA. Hello , my name is Rhonda, I have been painting ceramics for some time and would like to open a shop to paint and sell my product. i am in a rural area so need help in advertising .ANUP MITRA said on July 18, 2012MY BUSINESS LOCATION IS BAGUIATI KOLKATA-59.I AM AN ARTIST SO I AM VERY MUCH INTERESTED FOR THIS JOB. SO PLEASE SEND ME MORE DETAILS AND YOURS CONTACT NO OR ADDRESS.archana jain said on July 5, 2013i am from durg[c.g]INDIA. i run a fine art institute so interested in ceramic painting. pls send me more details abt this job J.Karunakaran said on July 8, 2013I worked in ceramic industry and staying at Chennai, Tamil Nadu India. I like to know more detail on various types of ceramic painting and this business opportunity.Jody said on January 25, 2014I would be working out of Ogden, Utah.Rajithareddy said on March 2, 2014I am an artist . Do paintings like watercolor painting and sketching.pls help me what colours are used for ceramic painting.i am new to it pls guide me .in my free time I want to work and where to sell it . Does is it a good income source for me or else any other painting .only 3 to4 hours not more than that.i am from india(Secunderabad).Thea Williams said on March 20, 2014I’ve been painting for years on everything. Painting is my passion and I would absolutely love painting ceramics. I live in Carteret, NJ plz send me more information on how to purchase and paint ceramics in my home. Thank Youjheeni jain said on November 12, 2014Is there a company here in India that pay to paint a ceramics at home? please send me details. thanks! Jackie jones said on December 17, 2014Hi I’m very interested in this, I used to paint ceramics years ago. But the shop and evening. Classes stopped and don’t know where else does the moulds and the paints but I would also need a kiln to use. Please let me know in detail, I love the croydon area, south London many thanks. Kind regards JackieDawn said on March 19, 2015I live in Edmonton, AB Canada, is there a company here that pays to paint ceramics at home, if so, could you please send me the information, Thank you in advance, Sincerely Dawnberni steele said on June 23, 2015Yes I’m very interested please send me some information on thisTeresa said on July 8, 2015West Covina, CAMyrna Avalos said on July 30, 2015I’m very interested in this Job can i please get information on this Carrollton,Tx Aalia sk said on October 25, 2016I m interested in this job as my hobby and passion is painting . Please provide more details on thisJenniffer Dixon said on November 9, 2016Interested, I live in Elizabethtown Kentucky.Tanya Allen said on April 17, 2017I would be very interested in ceramic painting from home, I live in the UK. Would welcome some more information on it. Thank you.Tonya Torrence said on May 12, 2017I would like more info on this!Tina Whitt said on November 30, 2017I would very much like a job painting ceramics from home. In the past I painted figurines from home and enjoyed it very much. Sincerely, Tina WhittDeb Setzer said on September 2, 2018I’m very interested in painting ceramics at home for extra income as painting is my hobby. Please send me info I’m in NC. Thank you Deb (All the above fields are required.)
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We are a local marketing and sales agency that help small/medium sized businesses and Start up. Established for over 10 years, our clients vary in size and cover a wide variety of business sectors. we see ourselves as active members of the local community helping local businesses by providing a variety of field marketing, btl marketing , door to door marketing, brand promotion, social media marketing, telemarketing, web and printed based marketing materials.
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How to Start a Phone Unlocking Business
How to Start a Phone Unlocking Business 5 s14,342 views
Do you have excellent know-how when it comes to mobile phones? Then why dont you make use of that know-how in starting up a phone unlocking business?
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Through this article, you will get loads of information on how to operate your business well.Just like other forms of businesses, start off with this kind of business requires steps that need to be followed. You also need to exert all your time and dedication so that all your hard work will soon pay off. Aside from that, you also need to have the capabilities in generating leads so that more clients will avail of your service. Because of the fact that one of the most common and handy modes of communication today is the mobile phone, almost all people around the world has it. So, this only implies that venturing into the phone unlocking business is a great one for you to gain more money. Effective Tips on How to Start a Phone Unlocking Business There are mobile phone owners that prefer their phones to be unlocked because they want to use it with more ease and accessibility. This is the reason why more and more people are searching for phone unlocking services. Before you conduct any move in this business, it is very important that you draft a business plan first because it will direct you on how to operate your business well. This must discuss all details in your business including the financial, operational and marketing plans. Aside from that, the location will also be very important because you need to be in the center of the crowd of people for you to get noticed. The mall is one of the best locations for this kind of business because it has a large traffic of people. In order for you to start off with this business, you need to invest in devices and other tools which are necessary for phone unlocking. But most especially, some of the most basic methods of phone unlocking are using codes, clips and tables as well. In order for you to do this kind of job well, you need to make use of cables and clips because of the fact that they apply to manifold models of handsets. Through this, the use of phones will be even easier because all the restrictions will be finally avoided. Next, you have to be a registered business entity. So you need to get the necessary business licenses and permits. For you to know the paperwork that must be filed, it is very important that you check on your local government office since the regulations in opening business vary in every state. After that, you can already proceed to advertising your business so that more clients can avail of the service you provide. Craigslist is considered as one of the best sites because they allow free advertising.
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5 sBlaze said on July 2, 2013I’m from Harare ,Zimbabwe, I would like 2 start a cell phone unlocking business using codes & i was wanted to know how to get unlock codes .juan said on March 17, 2015I will like more information regarding unlocking business. Thank you, JuanSarah Vasalakis said on October 1, 2015HI I would like more info on getting started as unlocking phone business!!! Thank you I am currently located in Kissimmee Florida :)Al Morra said on March 2, 2016I would like to learn more about unlocking phone business.Ed said on July 31, 2016I would like more info on starting this type of business. Albrta Canada (All the above fields are required.)
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We are a local marketing and sales agency that help small/medium sized businesses and Start up. Established for over 10 years, our clients vary in size and cover a wide variety of business sectors. we see ourselves as active members of the local community helping local businesses by providing a variety of field marketing, btl marketing , door to door marketing, brand promotion, social media marketing, telemarketing, web and printed based marketing materials.
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How to Start a Bathtub Refinishing Business
How to Start a Bathtub Refinishing Business 1 7,788 views
One of the focal points in a bathroom is the bathtub and starting a bathtub refinishing business is a type of business that is not so daunting at all but rather simple and easy as long as you have the knowledge and skills in the bathtub refinishing industry.
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Here are some pointers on how to start a bathtub and refinishing business.As mentioned, one of the focal points in a bathroom is the bathtub. During the late 19th century bathtubs are considered to be a luxury, only the rich and famous are those who can afford to have bathtubs in their bathrooms. But it has soon evolved to be a common fixture in most households. If you are thinking of starting your own business and you think you have the fancy, flair and passion about bathroom refinishing then its high time that you start a business of this kind. In the recent increase of the construction of high rise condominiums and hotels there is large demand for this kind of service. Learn the Ropes You have to learn the ropes of the bathtub industry first before jumping into the business. No one enters into a business without having the basic knowledge of the industry. You can start by taking short courses in and related to bathtub refinishing. Attend seminars and forums as well that deals with bathtub refinishing. In doing so, you will be able to meet people who have already made it big in this industry. Read as many articles from books and magazines as well. This is another form of acquiring knowledge of the industry. You can also perfect your craft by starting to refinish bathtubs of family and friends. In your way of learning the ropes of the bathtub industry, another must do is by joining clubs and association related to this industry. People who have made a name for themselves in this industry will most likely help you on how to run your business effectively. Start Small but Dream Big Start small but big in products and services. This is one way of trying to avoid fewer mistakes. People often start big immediately and never thought of the pros and cons prior to the opening of their business. When a major disaster occurs they are often forced to close shop. In starting small you will have the opportunity to perfect your craft first and established a steady flow of clients. By doing this you will be more likely to have the chance to experience as many bathtub refinishing jobs and eventually can do more jobs until such time you are able to cater to the most upscale of customers. This is a way of eventually gaining the trust of your soon to be clients.
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1 Obert Nangara said on January 4, 2013Hi, May you please give me more information regarding this business venture? I am based in Johannesburg, South Africa. (All the above fields are required.)
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Managing a restaurant is very exciting, but it can also be challenging. It is exciting in a way that you will learn everyday on how to improve your skills as restaurant manager. It is challenging because the learning methods in this case will be dynamic and changes with the demands of your customers.
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It will take varied organization, effort, as well as loads of hard work in order to be successful in running a restaurant.How to Effectively Manage a Restaurant Although managing a restaurant business can be difficult especially if you are just a beginner in this field, there are ways on how to manage it easier. You will need to know the resources needed in restaurant managing. Then, use these resources that you have discovered as your advantage so that your business will grow and improve. That way, it will surely entice more customers, bringing in loads of profits in your business. More specifically, here are the three major elements to remember when managing a restaurant. Relationship with Your Staff First is to establish a good relationship with your staff. Let them know all your expectations. Thus, before hiring them, make sure that they have understood and are qualified to all the specific requirements that you have provided them. Moreover, in order to establish a better relationship with your staff, meet with them every now and then. Conduct regular meetings and discuss about the problems of your restaurant or if they have any suggestion to improve your business more. Be open-minded in this case because you will never know what brilliant ideas are lurking in the back of their minds. If your restaurant is already a big one and you have numerous staff already, at least meet with the heads of every department. Relationship with Your Customers Second thing to take into account is the relationship existing between your business and your customers. Think of every means possible that will make your customer completely happy and satisfied to the extent that they will come back for more. This is because if the patrons are satisfied with the quality of your food, their prices, as well as services, they will not only come back to your restaurant every now and then but they will also refer your restaurants to other people such as their friends, families, acquaintances, and co-workers. This will be the best advertisement that your restaurant can have because they will come from reliable individuals, those who have experienced your cuisines first hand. Thus, plan your budget and look for high quality equipment, beverage and food suppliers, with a price that is affordable to you. Best Marketing Strategy Then develop the best marketing strategy that you can come up with. Think of creative as well as effective ways of advertisement which will include newspapers ads or flyers that must be distributed around your area. Give freebies or incentives that you can afford in order to attract more customers. This is a proven method of attracting them.
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