Tag:  Mall Promotions engagement

Experiential marketing agent in pune

B2B Experiential Marketing – When does it work?

What is experiential marketing? On the rise in recent years, Experiential marketing agent in pune and experiential marketing is all about customer interaction with your brand. It offers a unique experience with products or services, allowing customers to get a feel for how they would use it in their lives. For years marketers have been trying to get customers to use and trial their products. In this way it’s not a new concept; there have however, certainly been some innovative spins on how it’s done. Let’s look at experiential marketing, how it can work for B2Bs and some of the ways it can help build your brand.

Emotional + Experiential Branding = Experiential Marketing The two elements that underpin experiential marketing are emotional branding and experiential branding.

Emotional branding: is about building the relationship between your brand and customers. Promoting emotional benefits like brand trust, security and credibility as a result of engaging with your brand is crucial. Experiential branding: designs and creates interactions that are sensory in nature, which emotionally influences preferences, shaping brand perception, and influencing satisfaction and loyalty. An excellent experiential marketing campaign is able to fuse both elements seamlessly together. Experiential Marketing for B2Bs In recent years interest in B2B experiential marketing has grown and some of the initial hesitation surrounding it has been replaced with a working understanding, when to do it, and how it stimulates ROI. For B2Bs, experiential marketing is generally less obvious, with the focus often on services (for example) in place of B2C exciting product launches. Oftentimes the B2B budget is also stretched. However we are seeing marketers begin to recognise the potentials that the experience can offer consumers. “The success of brand experience within the B2C market has not gone unnoticed, and B2B marketers are waking up to the potential of brand experience. However, there is a long way to go before they catch up with their B2C counterparts.” – Graham Ede, Ion Group 3 Examples of B2B experiential marketing Location with B2Bs can be one of the major barriers, and while it may not be easy to do experiential marketing in quite the same way as B2C, there’s certainly room to employ some of the same principals. Creating sensory interactions that promote core feelings of trust, and awareness of your product or services is central to this. Fulcrum marketing in public spaces – Linked with experiential, some marketers use a form of Fulcrum marketing. They tend to hold this drive in places where there are high concentrations of business buyers. Branded promotional staff can offer business people the opportunity to enter in a promotion, or sign up to attend an event whilst promoting the benefits of the product.  demonstrations & reward – as part of a targeted marketing strategy, those in the IT space can offer information via webinar or video, which can showcase some aspects of the technology solution. Some marketing and web-based tools such as  offer a free trial period, together with online coaching via Skype. This allows the user to build confidence in using the tool, and to experience all of the benefits of the trial period. At the end of the trial period (7 days), the participant is given a report with feedback on how well they have used the tool. Then they are awarded a certificate. Surprises and games – Surprising customers by showing up where they least expect you, gifting them, or sending them a card is a way to provide an out of the box experience and drive brand awareness. Another option could be to exhibit at a partner’s event as IBM did. Their interactive stand came complete with a candy bar, and plasma screens which posted live tweets from event attendees. Digital technology such as apps and games are also opportunity areas, and while often costly, look set to become more widespread and affordable in future. Experiential marketing reflects the growing importance of emphasising emotions to build successful brands. Digital media offers expanding opportunities to offer such experiences. In the ever-competitive B2B marketplace, it’s no longer enough to rely on traditional modes for lead generation. B2B marketers need to consider the complete kit that is available to them including; social media, mobile, search, paid advertising, print, telemarketing and increasingly placing emotion at the heart of it all with an experiential approach.

Experiential marketing agent in pune

Experiential Marketing: A Connected Approach

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In our 30 years of producing experiential marketing, we’ve been constantly amazed by the non-stop, high-demand race being run by corporate marketing and communications teams. Between internal and external initiatives, the range and scope of projects tackled each year is impressive. In the effort to accomplish the work, it’s sometimes easy to lose sight of how each program fits into the big picture. With numerous initiatives running simultaneously, often produced by different teams and agencies, a project may be successful stand-alone, but could potentially sacrifice cohesiveness with other programs and with overall company objectives. Building “connected” strategies has always been one of EVI’s foundational strengths. We view experiential and events production as a highly-integrated component of a corporation’s macro strategy and business communications plan, and that’s where every client relationship begins. We develop client partnerships with an “all-in” approach that positions us as a direct extension of your team. One of the ways we accomplish that is by taking more of a long-term “agency of record” mindset. While most corporations take a partner approach with their advertising and PR firms, we find it is more uncommon on the experiential and event production side. That’s something we’re working hard to change. As simple as it sounds, the brand discovery phase is crucially important, but often overlooked. It’s the foundation for everything that follows. When EVI undertakes an agency of record agreement, we immerse ourselves into the people, the mission, the products, the services, the history and the culture of a brand. How does a company want to present itself… to be perceived by its audience? What behaviors are they trying to reinforce or modify…what are the desired results? We team-up with senior leadership, marketing, branding, communications, the advertising and PR agencies, product development, technology, finance…all of the departments that make a company work. With a strategic perspective, we are able to look at all event marketing and communications objectives synergistically, providing numerous advantages in creative continuity, financial efficiencies and message effectiveness across the broader campaign. Ultimately this roadmap allows us to achieve more optimized results. That business fluency is a major reason why companies like Aramark, McAfee by Intel, and JCPenney choose to work with EVI as their long-term experiential agency on their year round calendar of events. Tod MacKenzie is Aramark’s Senior Vice President of Corporate Communications and Public Affairs. He’s an industry veteran with years of experience leading advertising and communications for companies like PepsiCo and DineEquity. When MacKenzie teamed up with new CEO Eric Foss at Aramark in 2013, they were on the verge of taking the global food, facilities and uniforms services company public, and looking to completely reshape the brand and its worldwide experiential strategy. “We recognized that we had to significantly raise the bar on our experiential marketing efforts”, says MacKenzie. “The company was doing a lot of events, but there was a lack of cohesiveness, and we just weren’t getting maximum impact. We needed an experiential agency that could partner with us across the board on an optimum strategy and on a long-term basis.” EVI President and CEO Michael Marto and his producing team came in and very quickly helped put Aramark on track. In collaboration with the company’s senior management and functional centers, and its new brand agency, EVI became an indispensable part of Aramark’s team. The company credits EVI for looking at its experiential needs from a holistic view, which is crucially important.   Aramark and EVI scrutinized every opportunity with that big picture view to optimize and connect all aspects of the company’s experiential effort. A cohesive and connected matrix of brand launch events, recognition events, leadership conferences, internal webcasts, communications media, branded entertainment and permanent installations have played a big role in supporting Aramark’s robust growth as an industry leader. Adds MacKenzie, “From the strategy and creative innovation, to the project management and producing execution, we have a highly collaborative machine that performs at a peak level. The value proposition is an undeniable success. We’re entering the fourth year of producing a full slate of events, and I can’t imagine a better way of achieving our goals.”

Benefits and Efficiencies of EVI’s Connected Agency Approach

Strategic Understanding of Corporate Mission from a toplevel business perspective enables us to produce projects that deliver results within the context of the big picture. Thorough Brand Immersion enables development of creative ideas and message cohesiveness completely aligned with your culture and brand language. Ability to very accurately deliver to the client’s tastes and expectations across multiple projects with consistent quality, flawless technical execution, and accountability for results. Ongoing client interaction and feedback through surveys, team input and involvement in strategic meetings with senior management allow us to refine solutions and stay precisely on track with key business objectives and metrics. Continuity of team members enables a very efficient, cohesive, and effective workflow, creating a client comfort factor at major positions, from project managers and producers to the creative design team. A deep working knowledge of the client organization enables seamless integration with all departments. Allows more efficient use of internal marketing communications resources. Project to project consistency avoids a repeated vetting and alignment process with multiple agencies. Enables internal marketing communications team to remain focused on primary core business objectives. Long term planning allows optimization of all resources and delivery of a much higher value proposition. Investment dollars are more efficiently amortized across numerous events and platforms through advance negotiation, increased buying power and multi-purposing of resources. Savings can go straight to the bottom line or create resources for additional projects.

ROHTAK, Experiential marketing agent, Experiential marketing agent in pune, door2door Advertisement, Mall Promotions engagement, local interactive events, BTL promotions advertising, school promotions advertising, housing society promotions advertising, Mall promotions advertising

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Experiential marketing business in pune

B2B Experiential Marketing – When does it work?

What is experiential marketing? On the rise in recent years, Experiential marketing business in pune and experiential marketing is all about customer interaction with your brand. It offers a unique experience with products or services, allowing customers to get a feel for how they would use it in their lives. For years marketers have been trying to get customers to use and trial their products. In this way it’s not a new concept; there have however, certainly been some innovative spins on how it’s done. Let’s look at experiential marketing, how it can work for B2Bs and some of the ways it can help build your brand.

Emotional + Experiential Branding = Experiential Marketing The two elements that underpin experiential marketing are emotional branding and experiential branding.

Emotional branding: is about building the relationship between your brand and customers. Promoting emotional benefits like brand trust, security and credibility as a result of engaging with your brand is crucial. Experiential branding: designs and creates interactions that are sensory in nature, which emotionally influences preferences, shaping brand perception, and influencing satisfaction and loyalty. An excellent experiential marketing campaign is able to fuse both elements seamlessly together. Experiential Marketing for B2Bs In recent years interest in B2B experiential marketing has grown and some of the initial hesitation surrounding it has been replaced with a working understanding, when to do it, and how it stimulates ROI. For B2Bs, experiential marketing is generally less obvious, with the focus often on services (for example) in place of B2C exciting product launches. Oftentimes the B2B budget is also stretched. However we are seeing marketers begin to recognise the potentials that the experience can offer consumers. “The success of brand experience within the B2C market has not gone unnoticed, and B2B marketers are waking up to the potential of brand experience. However, there is a long way to go before they catch up with their B2C counterparts.” – Graham Ede, Ion Group 3 Examples of B2B experiential marketing Location with B2Bs can be one of the major barriers, and while it may not be easy to do experiential marketing in quite the same way as B2C, there’s certainly room to employ some of the same principals. Creating sensory interactions that promote core feelings of trust, and awareness of your product or services is central to this. Fulcrum marketing in public spaces – Linked with experiential, some marketers use a form of Fulcrum marketing. They tend to hold this drive in places where there are high concentrations of business buyers. Branded promotional staff can offer business people the opportunity to enter in a promotion, or sign up to attend an event whilst promoting the benefits of the product.  demonstrations & reward – as part of a targeted marketing strategy, those in the IT space can offer information via webinar or video, which can showcase some aspects of the technology solution. Some marketing and web-based tools such as  offer a free trial period, together with online coaching via Skype. This allows the user to build confidence in using the tool, and to experience all of the benefits of the trial period. At the end of the trial period (7 days), the participant is given a report with feedback on how well they have used the tool. Then they are awarded a certificate. Surprises and games – Surprising customers by showing up where they least expect you, gifting them, or sending them a card is a way to provide an out of the box experience and drive brand awareness. Another option could be to exhibit at a partner’s event as IBM did. Their interactive stand came complete with a candy bar, and plasma screens which posted live tweets from event attendees. Digital technology such as apps and games are also opportunity areas, and while often costly, look set to become more widespread and affordable in future. Experiential marketing reflects the growing importance of emphasising emotions to build successful brands. Digital media offers expanding opportunities to offer such experiences. In the ever-competitive B2B marketplace, it’s no longer enough to rely on traditional modes for lead generation. B2B marketers need to consider the complete kit that is available to them including; social media, mobile, search, paid advertising, print, telemarketing and increasingly placing emotion at the heart of it all with an experiential approach.

Experiential marketing business in pune

The Five Pillars of Experiential Marketing

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Design

The design of an experiential marketing event should be of the utmost importance to every brand. This doesn’t mean that the design of the event should just be visually appealing, but also that it should convey a strong message about your brand. Guests should immediately know who the brand is and what they stand for when they walk into an event.

The event should also be designed in a way that makes the experience easy to understand. For example, when GE wanted to host an event to show industry professionals how they were providing global healthcare solutions to impoverished countries around the world, they relied heavily on the event’s design. The company set up several “movie sets” designed to look like various parts of the world that they had helped, including rural African villages and emergency rooms. Then, doctors stood in front of each set to explain to guests how GE’s initiative was impacting these areas. During this event, the design was used to make an impact on guests and clearly illustrate the difference that GE was making around the world.

Community

An experiential marketing event should also embrace the community of the brand’s potential and existing customers. One brand that seamlessly incorporated their community into their experiential marketing event was Google.

Google announced plans to give away $5.5 million to nonprofit organizations in the San Francisco Bay area. Instead of letting executives decide where this money would go, the company enlisted the community’s help. Google set up interactive posters throughout the city in places such as bus shelters, restaurants, and shopping centers. The posters asked the community one simple question: where should the $5.5 million go? People in the community could then tap on the poster to vote for a specific cause such as helping parents and teachers connect, growing small businesses, or helping at-risk kids graduate.

This is a perfect example of how companies should embrace their communities. Google recognized that their donation could lead to significant change in the community, so they allowed the community to decide what needed to be changed. In this example, Google’s community was the actual community of San Francisco, but for many brands, the community is their target audience.

Engagement

Experiential marketing is all about engagement, so it’s no surprise that this is one of the five pillars of this strategy. In the past, brands engaged in one-way communication with their consumers. The brands sent messages via TV commercials, billboards, or print ads, and consumers did not have the ability to respond. But now, consumers demand that brands engage in two-way conversations with them. Consumers want to be able to provide feedback, share their concerns, and ask questions in order to gain a deeper understanding of the brand. Fortunately, this is all possible at experiential marketing events.

Guests should be able to test new products, speak with brand ambassadors, and participate in fun brand-related activities at an experiential marketing event. Even if guests are not actually purchasing the brand’s products, they are still engaging with the brand. Giving guests this type of positive experience is the first step to converting them into customers and building a lifelong relationship with them.

During the event planning process, marketers should constantly ask themselves how guests will engage with the brand. If there are not enough opportunities for guests to engage directly with the brand, changes need to be made in order for the event to be a success.

Data

Marketers should rely heavily on data both before and after an experiential marketing event. Before the event, marketers should use data to figure out where the event should be held, the best way to communicate to their target audience, and what results they should expect. After the event, marketers should analyze the data collected from the event to determine if the event was a success. This data should also be used to improve future events. For example, let’s say the data reveals that the vast majority of guests heard about the event on Instagram and none of the guests heard about the event on Twitter. When planning the next event, marketers should reference this data when determining the best way to invite members of their target audience.

Culture

Brands must have a customer-centric culture in order to plan successful experiential marketing events. If everyone in the company knows that the customer always comes first, this will help them make better decisions when it comes to planning and hosting an experiential marketing event. The event will truly be designed with the customer in mind, which makes it much more enjoyable for guests.

It’s important for brands to hire brand ambassadors that understand the idea of a customer-centric culture. The brand ambassadors will be the face of your brand during an experiential marketing event, so they must be trained to make sure every guest has a pleasant and memorable experience. If they don’t put the customers first, guests will assume that your company doesn’t either.

FEROZPUR JHIRKA, Experiential marketing business, Experiential marketing business in pune, door2door Advertising, Mall Advertisement, local interactive experiential, BTL promotions engagement, school promotions engagement, housing society promotions engagement, Mall promotions engagement

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