Tag:  local marketing activation

Experiential marketing operation in pune

B2B Experiential Marketing – When does it work?

What is experiential marketing? On the rise in recent years, Experiential marketing operation in pune and experiential marketing is all about customer interaction with your brand. It offers a unique experience with products or services, allowing customers to get a feel for how they would use it in their lives. For years marketers have been trying to get customers to use and trial their products. In this way it’s not a new concept; there have however, certainly been some innovative spins on how it’s done. Let’s look at experiential marketing, how it can work for B2Bs and some of the ways it can help build your brand.

Emotional + Experiential Branding = Experiential Marketing The two elements that underpin experiential marketing are emotional branding and experiential branding.

Emotional branding: is about building the relationship between your brand and customers. Promoting emotional benefits like brand trust, security and credibility as a result of engaging with your brand is crucial. Experiential branding: designs and creates interactions that are sensory in nature, which emotionally influences preferences, shaping brand perception, and influencing satisfaction and loyalty. An excellent experiential marketing campaign is able to fuse both elements seamlessly together. Experiential Marketing for B2Bs In recent years interest in B2B experiential marketing has grown and some of the initial hesitation surrounding it has been replaced with a working understanding, when to do it, and how it stimulates ROI. For B2Bs, experiential marketing is generally less obvious, with the focus often on services (for example) in place of B2C exciting product launches. Oftentimes the B2B budget is also stretched. However we are seeing marketers begin to recognise the potentials that the experience can offer consumers. “The success of brand experience within the B2C market has not gone unnoticed, and B2B marketers are waking up to the potential of brand experience. However, there is a long way to go before they catch up with their B2C counterparts.” – Graham Ede, Ion Group 3 Examples of B2B experiential marketing Location with B2Bs can be one of the major barriers, and while it may not be easy to do experiential marketing in quite the same way as B2C, there’s certainly room to employ some of the same principals. Creating sensory interactions that promote core feelings of trust, and awareness of your product or services is central to this. Fulcrum marketing in public spaces – Linked with experiential, some marketers use a form of Fulcrum marketing. They tend to hold this drive in places where there are high concentrations of business buyers. Branded promotional staff can offer business people the opportunity to enter in a promotion, or sign up to attend an event whilst promoting the benefits of the product.  demonstrations & reward – as part of a targeted marketing strategy, those in the IT space can offer information via webinar or video, which can showcase some aspects of the technology solution. Some marketing and web-based tools such as  offer a free trial period, together with online coaching via Skype. This allows the user to build confidence in using the tool, and to experience all of the benefits of the trial period. At the end of the trial period (7 days), the participant is given a report with feedback on how well they have used the tool. Then they are awarded a certificate. Surprises and games – Surprising customers by showing up where they least expect you, gifting them, or sending them a card is a way to provide an out of the box experience and drive brand awareness. Another option could be to exhibit at a partner’s event as IBM did. Their interactive stand came complete with a candy bar, and plasma screens which posted live tweets from event attendees. Digital technology such as apps and games are also opportunity areas, and while often costly, look set to become more widespread and affordable in future. Experiential marketing reflects the growing importance of emphasising emotions to build successful brands. Digital media offers expanding opportunities to offer such experiences. In the ever-competitive B2B marketplace, it’s no longer enough to rely on traditional modes for lead generation. B2B marketers need to consider the complete kit that is available to them including; social media, mobile, search, paid advertising, print, telemarketing and increasingly placing emotion at the heart of it all with an experiential approach.

Experiential marketing operation in pune

How to Prepare Brand Ambassadors For An Experiential Marketing Event

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Start With Etiquette

Start off slow by going over basic etiquette rules with the team of brand ambassadors that are going to be working at your event. Every good brand ambassador will know they shouldn’t roll their eyes at guests, slouch, or cross their arms so they seem unapproachable. But, there are other etiquette rules that need to be discussed, especially when it comes to social media.

Do you want your brand ambassadors to post about the event on their social media accounts? If so, make sure you establish guidelines on what can and cannot be posted. For example, posting a selfie at the event with the brand’s hashtag is harmless. In fact, it’s free promotion. But, brand ambassadors shouldn’t post photos of themselves drinking alcohol at the event or tweet about how bored they are. You can’t control what they do or say while they’re not representing your brand, but there should be rules put in place over what they are allowed to post while they are on the clock.

Introduction to the Brand

A brand ambassador will not be able to represent your brand if they don’t know who you are, what you stand for, and what you are selling. Therefore, an important part of the training process is introducing brand ambassadors to your brand. Help them understand who you are selling to, what you are selling, and why your target audience will want to become customers. A brand ambassador doesn’t need to be able to rattle off all of the ingredients in every single one of your products. But, they should be informed enough to answer guests’ questions and speak confidently about the products or services that you are offering.

You should also make sure the brand ambassadors know what kind of personality your brand has so they know how they should communicate with guests at the event. Should they be bubbly and outgoing when approaching customers? Or would you rather them be serious and professional? These are the questions that need to be answered during training so brand ambassadors know how to conduct themselves during the event.

Media Relations

Another topic that may need to be covered as you prepare brand ambassadors for the event is media relations. If you are planning a small and intimate event, there may not be a need for media relations training. But, if you are inviting influencers and journalists to cover the event in order to increases brand awareness; this is an important part of the training process.

Go over some of the key points that you want brand ambassadors to mention when talking to members of the press. For instance, let’s say you are launching a new food product that is organic, gluten-free, and non-GMO certified. In this case, the three main points that should be mentioned in every media interview are:

  • The product is organic.
  • The product is gluten-free.
  • The product is non-GMO certified.

Don’t give brand ambassadors scripts to memorize. Even the best brand ambassadors will sound rehearsed when they have to read from a script when speaking to the media. Instead, focus on making sure they understand the key points that you want to get across. Ask them to answer the questions as naturally as possible while still incorporating these key points.

Responsibilities During the Event

Every brand ambassador should show up to the event knowing exactly what they are going to be doing that day. Make this happen by going over everyone’s responsibilities before the event. For example, assign a few brand ambassadors to the entrance of the event so they can greet customers and help them find what they’re looking for when they arrive. These brand ambassadors should be very familiar with the layout of the event and the different activities that are going on. They should also know about parking, restrooms, and other general information that people tend to ask whoever is standing by the entrance. The responsibilities of this type of brand ambassador are different than those of a brand ambassador who is stationed around the product demo area. That’s why it’s so important to go over roles and responsibilities ahead of time.

Role Playing

A strong brand ambassador knows how to communicate with guests at the event and keep them engaged in conversation. At the end of the training program, test your brand ambassadors’ skills by doing role playing exercises where you pretend to be a guest or member of the media at the event. Doing this exercise will allow you to see how much of the information the brand ambassadors absorbed during their training. Do they remember the key talking points for the media? Are they asking guests to fill out a contact form so you can capture leads at the event? Take mental notes during the exercise—or have someone else stand back and watch—so you can help your team improve before the event.

Work with Factory 360 on your next experiential marketing event so you don’t have to take on the task of recruiting, hiring, and training brand ambassadors. We work with a highly trained and professional team of brand ambassadors that are eager to represent your brand and connect with guests at events. To learn more about our services, contact us today to schedule a free consultation.

NARNAUL, Experiential marketing operation, Experiential marketing operation in pune, Event Management, Mall Advertisement events, local marketing activation, BTL sales activation, school sales activation, housing society sales activation, Mall sales activation

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Experiential marketing organizations in pune

B2B Experiential Marketing – When does it work?

What is experiential marketing? On the rise in recent years, Experiential marketing organizations in pune and experiential marketing is all about customer interaction with your brand. It offers a unique experience with products or services, allowing customers to get a feel for how they would use it in their lives. For years marketers have been trying to get customers to use and trial their products. In this way it’s not a new concept; there have however, certainly been some innovative spins on how it’s done. Let’s look at experiential marketing, how it can work for B2Bs and some of the ways it can help build your brand.

Emotional + Experiential Branding = Experiential Marketing The two elements that underpin experiential marketing are emotional branding and experiential branding.

Emotional branding: is about building the relationship between your brand and customers. Promoting emotional benefits like brand trust, security and credibility as a result of engaging with your brand is crucial. Experiential branding: designs and creates interactions that are sensory in nature, which emotionally influences preferences, shaping brand perception, and influencing satisfaction and loyalty. An excellent experiential marketing campaign is able to fuse both elements seamlessly together. Experiential Marketing for B2Bs In recent years interest in B2B experiential marketing has grown and some of the initial hesitation surrounding it has been replaced with a working understanding, when to do it, and how it stimulates ROI. For B2Bs, experiential marketing is generally less obvious, with the focus often on services (for example) in place of B2C exciting product launches. Oftentimes the B2B budget is also stretched. However we are seeing marketers begin to recognise the potentials that the experience can offer consumers. “The success of brand experience within the B2C market has not gone unnoticed, and B2B marketers are waking up to the potential of brand experience. However, there is a long way to go before they catch up with their B2C counterparts.” – Graham Ede, Ion Group 3 Examples of B2B experiential marketing Location with B2Bs can be one of the major barriers, and while it may not be easy to do experiential marketing in quite the same way as B2C, there’s certainly room to employ some of the same principals. Creating sensory interactions that promote core feelings of trust, and awareness of your product or services is central to this. Fulcrum marketing in public spaces – Linked with experiential, some marketers use a form of Fulcrum marketing. They tend to hold this drive in places where there are high concentrations of business buyers. Branded promotional staff can offer business people the opportunity to enter in a promotion, or sign up to attend an event whilst promoting the benefits of the product.  demonstrations & reward – as part of a targeted marketing strategy, those in the IT space can offer information via webinar or video, which can showcase some aspects of the technology solution. Some marketing and web-based tools such as  offer a free trial period, together with online coaching via Skype. This allows the user to build confidence in using the tool, and to experience all of the benefits of the trial period. At the end of the trial period (7 days), the participant is given a report with feedback on how well they have used the tool. Then they are awarded a certificate. Surprises and games – Surprising customers by showing up where they least expect you, gifting them, or sending them a card is a way to provide an out of the box experience and drive brand awareness. Another option could be to exhibit at a partner’s event as IBM did. Their interactive stand came complete with a candy bar, and plasma screens which posted live tweets from event attendees. Digital technology such as apps and games are also opportunity areas, and while often costly, look set to become more widespread and affordable in future. Experiential marketing reflects the growing importance of emphasising emotions to build successful brands. Digital media offers expanding opportunities to offer such experiences. In the ever-competitive B2B marketplace, it’s no longer enough to rely on traditional modes for lead generation. B2B marketers need to consider the complete kit that is available to them including; social media, mobile, search, paid advertising, print, telemarketing and increasingly placing emotion at the heart of it all with an experiential approach.

Experiential marketing organizations in pune

Traditional Marketing on Life Support

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For decades, brands have relied on traditional marketing methods such as advertisements on TV, radio, and billboards. But, many brands are now turning to more innovative promotional methods, such as social media advertising and experiential marketing. As brands start to shift more of their marketing dollars to these non-traditional methods, many industry experts are wondering if traditional marketing has finally reached the end of the road. It’s too early to declare traditional marketing dead, but there’s no denying that it is definitely struggling to keep up. Here are some of the many reasons why traditional marketing is losing its appeal:

Slow Turnaround

It can take weeks or even months to film a TV commercial or design the layout of a print campaign. Even after the commercial or advertisement is complete, getting the campaign up and running will take even longer. This slow turnaround time is one of the reasons why marketers are pulling away from traditional marketing methods. Marketers want to be able to immediately launch new campaigns to respond to what’s going on in the world, which they cannot do with traditional marketing. However, marketers can quickly launch campaigns with new marketing methods, especially pay-per-click or social media ads.

Mid-Campaign Adjustments

Marketers are able to monitor their social media or pay-per-click campaigns to see how well they are performing in real time. If something isn’t performing as expected, marketers can make adjustments to ensure they are spending their marketing dollars wisely. For example, marketers can adjust the keywords they are targeting or broaden their target audience if they are not seeing good results. Unfortunately, they are not able to make adjustments in the middle of a traditional marketing campaign. Marketers cannot change a billboard design or tweak the wording used in a print campaign without investing a great deal of money and time. The flexibility of non-traditional marketing methods has convinced many marketers to start allocating more of their marketing budget to these new tactics.

Two-Way Engagement

Customers want to be able to engage with the brands that they love, but this is not possible when brands use traditional forms of marketing. There’s no way for a customer to engage with a commercial that he sees on TV or a billboard that he passes on the road. However, he can easily engage with other forms of marketing. For example, he can click on pay-per-click ads, comment on social media ads, or speak with brand ambassadors at an experiential marketing event. This gives him the opportunity to give feedback on products or services, learn more about the company, and form an authentic relationship with the brand. Consumers love having two-way conversations with brands, so this is a much more effective way to connect with your audience.

Analytics

At the end of a campaign, marketers want to know how it performed so they know what they should do differently in the future. But, it can be incredibly challenging to calculate a return on investment for traditional marketing methods. There is no way for you to know exactly how many people were reached by a billboard, for example. Even if you were somehow able to figure out how many cars drove by the billboard, there’s no way of knowing how many people actually looked up and paid attention to the ad. This leaves marketers in the dark. How do they know if the ad was effective? Should they make any adjustments to the design of the billboard if they want to run the same campaign again? These questions may never be answered—unless marketers turn to non-traditional forms of marketing. Marketers have access to a lot of information about social media or pay-per-click ads, for instance. This allows them to calculate the return on investment and determine if it was a good decision to run the campaign.

Small Budgets

Small businesses do not have large marketing budgets, which means they cannot afford to film commercials or pay the fees associated with other types of traditional marketing methods. However, businesses of all size can use non-traditional marketing methods such as experiential marketing, social media, and pay-per-click ads. You can spend as much or as little as you want on these marketing tactics, so there’s no pressure to break the bank in order to promote your business. In fact, a social media campaign can be launched with as little as just a few dollars, which means it’s affordable for all businesses.

But, that’s not the only benefit of being able to launch a campaign with a small budget. Because businesses do not have to invest a lot of money in order to launch a campaign, there is little risk involved with trying a non-traditional marketing method. Businesses don’t have to worry about making a bad decision and losing a lot of money since there isn’t much to lose.

Distractions

Do consumers even pay attention to traditional marketing methods? This question has been on the mind of marketers everywhere. Consumers may fast forward through commercials or pull out their cell phones to scroll through social media to pass the time. A consumer that is flipping through a magazine may get distracted by something she sees on another page, so she may not even notice your ad. But, non-traditional marketing campaigns are often able to cut through the clutter in order to grab the consumer’s attention.

It’s not hard to see why non-traditional marketing methods such as social media, pay-per-click ads, and experiential marketing are getting more attention. For more information on the latest trends in the marketing industry, get in touch with the team of experts at Factory 360. We can help your brand plan and execute an experiential marketing event to grow your business!

REWARI, Experiential marketing organizations, Experiential marketing organizations in pune, Exhibitions, Mall Advertisement engagement, local marketing activation, BTL sales activation, school sales activation, housing society sales activation, Mall sales activation

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