Face to Face Marketing and Door to Door Marketing
Nothing beats the reality that one gets when you can interact with potential clients face to face physically moving from door to door within a community or household to household, face to face field marketing is also called personal selling or door to door marketing, customers are met directly in order to sell their products, using this method of field marketing we rely on our skills and persuasive abilities. During the period where we get to interact with the client face to face we get more chance to pass across edible information which would be useful to all our customers at that time and it’s also an opportunity for us to get feedback and to gauge your opinion about our business.
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I did door-to-door sales for nine years, in hundreds of different cities and towns all across the india. Through long, hard, agonizing trial and error, I eventually developed enough skill that I could take any product into any area on any day and make sales.
In the beginning, I struggled. But when I was about to give up on myself and quit (like 99.9% of people that try door-to-door sales do within their first few days), experienced salesperson to give me a chance to get on track.
What I saw that day changed my life forever.
I watched as the experienced salesperson drove to an area where he had previous sales success, and listened as he explained to me why he parked his car in the exact spot he did to start his day and laid out his exact plan of attack.
Within the first 10 minutes, I learned a valuable lesson that not only made my door-to-door sales career much easier, but has also been the key to bringing in millions of dollars in revenue for my own companies, and those of thousands of others I’ve consulted to:
A current customer is the easiest person to make a sale to – many, many times easier (and less expensive) than trying to get new customers.
Most business owners operate a risky, day-to-day, transactional business, believing that the reason for getting a customer is to make a sale. That’s their biggest problem: making nothing more than “a” sale to a customer. After that initial transaction, they simply hope that their product or service or location is good enough that they will get a repeat visit from that customer.
On the other hand, sharp business owners (and door-to-door salespeople!) know that the point to making a sale is to get a customer. We have systems put together to maximize the value of that customer by making future offers to them, so that they buy more of the same product or service, or a different version, or even an entirely different product or service.
In other words, we recognize that a current customer is the easiest person to sell to, and a prospect is the hardest and most-expensive person to sell to. Therefore, we concentrate on maximizing the value of every new customer we get.
If you want to grow your business during these challenging economic times (and even during boom times), your time and effort should be invested in working to turn prospects into customers and retain them to market to in the future.
While your marketing is doing its job to get you prospects, you need to be working on turning those prospects into customers. There are a few key ways to draw them in and seal the deal. You need to be:
Inviting
Informative
Enjoyable
The biggest fear of most new customers is the dreaded “buyer’s remorse.” You want to minimize this as best you can, and if you’ve provided a quality product or service that delivers on the marketing claims you’ve made, the risk will be lower.
However, returns can still occur. Here are the two most effective ways to deal with this:
Offer to refund money — no questions asked
Offer a bonus they can keep even if they return the product
These offers alone will also lessen the impact of buyer’s remorse, because the customer will trust you more just because you showed the confidence in your product or service to offer these options in the first place.
There are number of other ways to turn a prospect into a customer:
Offer a special price as an opportunity for them to test the market.
Offer a lower price with a legitimate reason, such as clearing out inventory to pay a tax bill, for your kid’s braces, or another tangible reason. (Added bonus: Customers love you for doing this, because it makes you so much more human to them.)
Offer a referral incentive.
Offer a smaller, less expensive entry-level product to build trust.
Offer package deals.
Offer to charge less for their first purchase if they become a repeat customer.
Offer extra incentives, such as longer warranties or free bonuses, if they order by a certain date.
Offer financing options, if applicable.
Offer a bonus if they pay in full.
Offer special packaging or delivery.
Offer “name-your-own-price” incentives.
Offer comparative data or other comparison tools.
Offer to let them trade up or upgrade to something better if they want.
Offer additional, educational information to help them make the decision.
The options are really only limited by your imagination and marketing skill. You can use these or other ideas to discover what works the best for your specific business, with your specific products, services and target market.
Even if you ever find yourself doing door-to-door sales.
Marketing business in Pune Cantonment
Face-to-Face or Door-to-Door Marketing: How to Get the Best Start
Face-to-face or door-to-door marketing is the act of going from one business (or household) to another physically in order to sell your services. Face-to-face marketing may seem like a nerve-wracking thing to do for the new entrepreneur or freelancer. However, when done right, its a very powerful way to build a business. If you know how to do face-to-face marketingyou can decide whether its something you want to implement in your business or not.
One area of marketing often neglected by first-time freelancers and entrepreneurs is face-to-face or door-to-door marketing. Yet, its a form of marketing that can bring immediate results and is often much easier for first timers than telesales (which is perhaps the most immediate form of selling available to start-ups).
Is Door-To-Door the Right Approach For You?
Door-to-door works best when you have a service that can be used widely in your local business community. So, for example, graphic design, web design (and development), copywriting, photography, etc. are all services that youre likely to find local buyers for.
Other services, such as UX design, for example, may not be as suited for door-to-door marketing (unless you live in a software development hotspot).
If youre going to use face-to-face marketing, you need potential clients whom you can visit. In the best cases, those clients will be closely geographically grouped. Web designers who specialize in retail sites, for example, are going to find the high street of their local town a great place to get started on face-to-face marketing.
How Do You Get Started Doing Door-to-Door Marketing?
You visit the business premises of potential clients, without an appointment. You ask to speak to the person who deals with your service.
If that persons there and will speak to you, pitch him/her for a meeting or leave information and arrange to call back, or even, if the person has the time, pitch him/her for your services on the spot.
If the persons not there and may speak to you, get his/her business card and then try to make an appointment to come back and talk or drop off information.
If he or she doesnt want to speak to you and you cant get a card, leave marketing materials and your card, asking the person you are dealing with to pass it on to the potential buyer.
Thats pretty much it. The key to this kind of marketing is not to come across as someone on the hard sell but to introduce yourself as a neighbouring business (e.g., local not next door necessarily) and to start a dialogue.
You may find that you arrive just as theyre looking for your services or that theyve been thinking about using a similar service for years but never got around to acting on it. In other cases, they may not need your service. However, if you represent yourself and your business effectively and professionally, you will almost certainly find it leads to work in the long run.
The bigger the place in which you live, the more door-to-door opportunities you are likely to have.
Always follow up on any door-to-door call with a telephone call to increaseand dramatically so your chances of closing business.
Author/Copyright holder: Guillaume Paumier. Copyright terms and licence: CC BY-SA 2.0
Most business-to-business door-to-door marketing doesnt take place on the doorstep. It takes place in someones office, but it can take place on the doorstep, and its best to be prepared to hold a conversation anywhere.
One Last Thing Personal Safety
Ive done plenty of door-to-door marketing to businesses and never had so much as an angry response. However, its best not to take any chances when youre putting yourself into someone elses space. The following advice may not be necessary to apply in your local area or in your country at all. But if youre in doubt, take the following necessary precautions:
Ive done plenty of door-to-door marketing to businesses and never had so much as an angry response. However, its best not to take any chances when youre putting yourself into someone elses space. The following advice may not be necessary to apply in your local area or in your country at all. But if youre in doubt, take the following necessary precautions:
Dont go into any setting that makes you feel uneasy.
Do ensure that someone else knows your calling route before you leave and that you check in with that person when youre finished.
Do carry a phone with a GPS tracking service.
Dont be afraid to leave any premises where you are made to feel uneasy or if someone becomes rude or abusive.
GPS can be a handy navigation device when going door-to-door, but it can also be used for personal safety. Make sure your phone has GPS which can be tracked by a friend, family member or business partner just in case.
The Take Away
Face-to-face marketing is highly effective but needs to be conducted with a sensible regard for personal safety. Make sure that theres a decent sized market for your services in a location before conducting face-to-face marketing work; otherwise, itll be a lot of work without sufficient rewards.
If you find it hard in the early days of doing door-to-door marketing, you might want to remember Thomas Edison, the famous inventors advice: Our greatest weakness lies in giving up. The most certain way to succeed is always to try just one more time.
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