shop marketing enterprise | door2door marketing Professional nashik

When it comes to Promotional Marketing and its associated services shop marketing enterprise | door2door marketing Professional nashik, we like to think we know a thing or two. After all, we’ve been doing it for a quarter of a century!

As a long established and reliable partner to brands and agencies, we provide a proactive and helpful account management team to help work through your marketing objectives. Technology is at the heart of everything we deliver – from live online reporting through to cashback platforms and ecommerce websites, we utilise the latest technology to deliver efficiencies in handling and transparency of our operation.

Fulcrum provides a flexible approach – allowing you to focus on your brand, while we take care of the detail behind the scenes

For the team here at Fulcrum it’s all about how to help a brand to drive sales, manage logistics – using the power of our people, our processes and our technology. Our people are drawn from a variety of commercial backgrounds including agency, experiential, btl and fieldwork.

We do the research on new trends, Marketing and Btl solutions and effective ways of working

we provide a comprehensive a range of promotional solutions to major organisations working to promote their businesses and brands. These solutions relate to the issuing, validation, redemption and settlement of…

RETAILER OFFERS – loyalty vouchers, coupons & points, complex & personalised targeted promotions, trigger offers

STORED VALUE INSTRUMENTS – gift, savings, points, general ‘spend’ cards or virtual cards
MANUFACTURER COUPONS – including 3rd party and affinity partner programmes
…whether physical or digital, for customer present and online transactions.

Our services are operational in the mumbai and pune (where we support all major grocery retailers, FMCG manufacturers, and many leading multi-retailer environments).

Who are we?

Fulcrum specialises in the provision of marketing, Btl and leaflet distribution services within the Marketing and all sector.

How can we help?

Over the years we have innovated our core capabilities through excellent IT infrastructure and customer service, to provide a one stop shop for all your promotional, fulfilment and distribution needs.

We are dedicated to helping our customers achieve growth, customer retention and increased profitability through the combination of our expert marketing support services.

Marketing

Brand Activation

 

Marketing idea an tips , info , case study

Motivating and Compensating Salespeople

Motivating and Compensating Salespeople

Employees are best motivated through effective job design, equitable compensation, and treatment as stakeholders in the company.

LEARNING OBJECTIVES

Discuss methods to motivate and compensate salespeople

KEY TAKEAWAYS

Key Points

  • Participation and influence are important ways to provide motivation to employees. Voice and influence mechanisms allow employees to contribute their expertise to the success of the business.
  • Meaningful job design exemplifies the company’s goals and structure, and motivates employees. Without meaningful job design, an organization will never operate to its potential.
  • There are many different types of compensation, including bonuses, benefits, and commission. This is especially true for salespeople, whose overall compensation is likely to be directly linked to the quantity and quality of their sales.
  • Having internal and external equity in compensation is crucial to employees feeling that they are being adequately valued by the organization. “Matching the market ” maximizes the quality of talent while minimizing labor costs.

Key Terms

  • equity: Justice, impartiality or fairness. Internal and external equity relate to a comparative level of pay compared to both internal and external candidates.

Employees as Stakeholders

The concept of employees as stakeholders refers to the interest employees have in the success of the company and the fact that actions taken by the organization directly affect the employees. Employees’ stakes in the company are economic in the fact that their livelihood comes from the firm, psychological in that they derive pride from their work, and political in terms of their rights as employees and citizens. To motivate employees and improve firm performance, companies should strive for employee participation and influence.

Voice and influence mechanisms allow employees to give input and to contribute their expertise to the success of the business. These mechanisms allow firms to get the most benefit from the skills of their human capital. Thus, firms with employee influence mechanisms get higher financial return from their employee assets.

Effective Job Design

Job design, defined as the allocation of specific work tasks to individuals and groups, is critical for any organization. Allocating jobs and tasks means specifying the contents, methods, and relationships of jobs to satisfy technological and organizational requirements as well as the personal needs of jobholders. If successful job design is not implemented, then the company’s general strategy and direction will be strongly diverted. Employees, in turn, will be demotivated. Meaningful jobs must exemplify the company’s goals and culture.

image

Paradigm of diversity: Following the above paradigms can lead to a more motivated and more successful sales team (and workforce in general).

Individuals, including salespeople, need to be compelled and excited to do their work. It is thus essential to design their jobs with the goal of motivating them. Motivation describes the forces within the individual that account for the level, direction, and persistence of effort expended at work. Appropriate resource allocation allows large organizations to foster and develop innovation in their workforce. Reward systems include compensation, bonuses, raises, job security, and benefits. Job design is the base element for producing effective work organizations, so without meaningful job design, an organization will never operate to its potential.

Compensation: Internal Equity

The first consideration for designing a compensation system is that the base pay system needs to be internally equitable. In other words, the pay differentials between jobs need to be appropriate. The amount of base pay assigned to jobs needs to reflect the relative contribution of each job to the company’s business objectives.

Compensation: External Equity

The second consideration in creating a base pay system is external equity. This refers to the relationship between one company’s pay levels and the pay levels of competitors. Setting pay levels higher than the competition, in the hope of attracting the best applicants, is called “leading the market.” The risk is that a company’s costs will generally be higher than the costs of its competitors. Other employers can set their pay levels lower than their competition, hoping to save labor costs. This is called “lagging the market. ” The risk is that the company will be unable to attract the best applicants. Most employers set their pay levels the same as their competition. This strategy is called “matching the market” and maximizes the quality of talent while minimizing labor costs.

Types Of Compensation

Cash is one way to compensate employees, but cash alone is rarely enough payment. Benefits and other forms of non-monetary compensation are becoming more appropriate forms of compensation for employees in today’s workplace. In order to attract, retain, and motivate the best employees, benefits and other sources of non-monetary compensation should be considered. If the company has an understanding of what they can offer to employees, benefits can increase a company’s workforce quality and the general morale of employees.

Companies can offer different types of benefits in order to create a positive culture for their employees. These benefits have the ability to promote social interaction among employees, make life easier for working parents, or improve their quality of life. Depending on the industry and job type, benefits may be more attractive than salary figures. This fact could allow companies to pay lower wages, thus reducing the total amount spent on payroll.

Pay for Performance

It is important to design reward systems carefully, taking into consideration base salary and other incentives. This notion applies especially to salespeople. Most compensation systems include “variable pay.” Depending on work performance, many companies reward their employees without affecting the base salary. To reward employees for achieving a set goal, many companies use bonuses. To this point, companies such as GE, HP, and Sun Microsystems use software that directly evaluates the behavior of employees with respect to customer service. Long-term incentives are also a part of reward systems. Stock options and profit-sharing plans are representative of long-term reward systems.

 

Advertising ideas

Promotional Idea

Marketing Ideas

Marketing Ideas 1

Events Ideas

Marketing Management and Strategic Planning

 Guide to Online Marketing

Sales Management & Planning

Advertising and Promotion

Mass Communication Media and Culture

Principles of Marketing

Effective marketing techniques

Marketing communication Strategies and Planning

Promotion: Integrated Marketing Communication

Marketing Management and Strategic Planning

Marketing Strategy

ADVERTISING AND PROMOTIONS

 

 

Retail Management

Entrepreneurship and Innovation

Small Business Management

Business Plan Development Guide

Small Business and Entrepreneurship

Human Resource Management

Introduction to Business

Principles of Management

door2door marketing
 Direct Marketing enterprise nashik, Experiential marketing company nashik, Marketing activation Plan nashik ,
On ground marketing Solutions nashik, shop marketing enterprise nashik, door2door marketing Professional nashik,
BTL marketing Professional nashik, Field marketing Professionalnashik , campus Marketing Professional ,
multiplexes Marketing Professional , mall Marketing Professional ,
Business To Business marketing Professional , Coupons Distribution Professional

Experiential marketing company | Marketing activation Plan nashik

Fulcrum Marketing is a creative promotions marketing agency with over 10 years’ combined experience in the FMCG, Insurance, Automotive, Banking, Telecoms, White Goods and Retail sectors.

We create innovative marketing strategies using free-to-consumer rewards that engage and excite – whether that’s tactical promotional activity to boost acquisition or retention or long-term loyalty and engagement programmes.

We offer the widest range of established promotional offers, together with the skills and experience necessary to produce a bespoke solution to drive sales and offer great ROI, whilst using our own loyalty and reward platforms gives us a competitive edge in terms of both costings and response time.

MARKETING SOLUTIONS THAT LOCK BRANDS & CONSUMERS TOGETHER

Fulcrum Marketing is a creative promotions marketing agency where consumer incentive ideas fill our hearts, minds and souls.

We love thinking, learning and driving innovative campaigns for your brand.

We love a challenge.

MARKETING SOLUTIONS THAT LOCK CONSUMERS & BRANDS TOGETHER

Fulcrum Marketing was founded in 2007 to offer innovative marketing strategies that engage and excite consumers. At FulcrumMarketing we understand it is difficult for brands to get stand-out and engage with consumers on an emotional level.

Our role is to continually develop new, innovative promotional solutions that offer high value incentives at a fraction of retail cost. This is as an alternative to heavily discounting.

We offer Marketing solutions that work!

Because we have the widest range of established promotional offers, along with a skilled and experienced team, which is necessary to produce a best marketing solution to drive sales and offer unrivaled ROI.

About Us

Fulcrum is a dynamic, creative agency that partners with leading consumer brands across a spectrum of industries, supporting both their domestic marketing strategies through a wide variety of creative brand solutions and value-added services.

We specialise in developing and delivering engaging solutions for a whole host of global brands, from creative, branded merchandise with inspiring packaging and POS options to tailored print management services.

Our Values

Our growth and continued success is built on core company values such as quality, value, service, passion and innovation.

Our Ethics

Every factory we use is personally assessed by our staff for quality, working conditions and the ethical treatment of workers.

Supply Chain Management

We project manage your product from concept to completion. Relax in the knowledge that your brand is in safe hands.

Accreditations

We are a responsible organisation that implements good processes with a focus on environmental sustainability.

Our Values

Our core values are what guide us as a company and individuals. These values are at the heart of everything we do:

Quality

Deliver excellent standards consistently.

Value

Ensure exceptional value for our customers.

Service

Provide the highest standard of service to our customers.

Innovation

Remain at the forefront of innovation in both design and manufacturing.

Trust

We are the most trusted supplier. The integrity of your brand is in safe hands.

Passion

We are passionate about what we do and strive to exceed customer expectations.

Experiential marketing company | Marketing activation Plan nashik

Marketing

Brand Activation

Technology to Assist Market Research

Technology to Assist Market Research

Marketing Information Systems

A marketing information system (MIS) is a management information system designed to support marketing decision making.

LEARNING OBJECTIVES

Show the use of marketing information systems used in research and consumer marketing

KEY TAKEAWAYS

Key Points

  • An MIS brings together many different kinds of data, people, equipment, and procedures to help an organization make better decisions.
  • MIS not only indicates how things are going, but also why and where performance is failing to meet the plan.
  • MISs produce fixed, regularly scheduled reports to middle and operational level managers to identify and inform structured and semi-structured decision problems.
  • An MIS can provide endless benefits to any organization including: enabling managers to share information and work together virtually, helping marketers collaborate with customers on product designs and customer requirements, and addressing operational needs through customer management systems.

Key Terms

  • Philip Kotler: An American academic focused on marketing. The author of Marketing Management, among dozens of other textbooks and books, and the S.C. Johnson & Son Distinguished Professor of International Marketing at the Kellogg School of Management at Northwestern University.

Marketing Information Systems

A marketing information system (MIS) is a management information system designed to support marketing decision making. It brings together many different kinds of data, people, equipment and procedures to help an organization make better decisions. American academic Philip Kotler has defined it more broadly as “people, equipment, and procedures to gather, sort, analyze, evaluate, and distribute needed, timely, and accurate information to marketing decision makers. ” Not to be confused for a management information system, marketing information systems are designed specifically for managing the marketing aspects of the business.

An MIS for agriculture where farmers use a centralized server (agrarian officer or public media) to get answers about specific issues before contacting marketers with crop information.

Example of an MIS: A marketing information system supports the decision-making process in marketing.

Jobber (2007) defines it as a “system in which marketing data is formally gathered, stored, analysed and distributed to managers in accordance with their informational needs on a regular basis. ”

MIS not only indicates how things are going, but also why and where performance is failing to meet the plan. These reports include near real-time performance of cost centers and projects with detail sufficient for individual accountability. MISs produce fixed, regularly scheduled reports to middle and operational level managers to identify and inform structured and semi-structured decision problems.

A traditional marketing information system can provide endless benefits to any organization in the private or public sector, despite its size or level of managerial sophistication. Some of these benefits include:

  • It enables managers to share information and work together virtually.
  • It helps marketers collaborate with customers on product designs and customer requirements.
  • It addresses operational needs through customer management systems that focus on the day-to-day processing of customer transactions from the initial sale through customer service.
  • The availability of the customer data and feedback can help the company align their business processes according to the needs of the customers. The effective management of customer data can help the company perform direct marketing and promotional activities.
  • Information is considered to be an important asset for any company in the modern competitive world. The consumer buying trends and behaviors can be predicted by the analysis of sales and revenue reports from each operating region of the company.

Digital Surveys

Digital surveys are research tools that ask consumers questions in a virtual environment.

LEARNING OBJECTIVES

Describe the characteristics of digital surveys from a market research point of view

KEY TAKEAWAYS

Key Points

  • With the increasing use of the Internet, online questionnaires have become a popular way to collect information.
  • Online Research Methods include: ethnography, focus groups, interviews, web-based experiments and clinical trials.
  • The advantages of digital surveys include: questions can be displayed in different ways, data can be received immediately, collection is more cost-effective than traditional methods, and adapting surveys is quick and affordable.
  • The disadvantages of digital surveys include: response rates are limited to people who can access the web, many people dislike completing questionnaires online, and people who respond to online questionnaire invitations tend to be younger.

Key Terms

  • ethnography: The branch of anthropology that scientifically describes specific human cultures and societies.
  • Online Research Method: A way in which researchers can collect data via the Internet. This is also referred to as Internet research.
  • focus group: A group of people, sampled from a larger population, interviewed in open session for market research or political analysis.

Digital surveys, also referred to as online questionnaires, are research tools that ask consumers questions in a virtual environment. These surveys are a type of Online Research Method (ORM). Many of these ORMs are related to older research methodologies that have been re-invented and re-imagined to work with new technologies and the on-the-go conditions of a digital environment.

With the increasing use of the Internet, online questionnaires have become a popular way of collecting information. However, the online research field remains relatively new and continues to evolve. With the growth of social media, new levels of complexity and opportunity have been created for using digital surveys to conduct market research.

Other Online Research Methods for Surveying Consumers

  • Online Ethnography
  • Online Focus Group
  • Online Interview
  • Web-based Experiments
  • Online Clinical Trials
A clinical trial bottle.

Clinical Trial: An online clinical trial is one type of research method used to survey customers.

Advantages of Digital Surveys

  • The administrator has greater flexibility in displaying questions. Questions can be displayed with check boxes, pull down menus, pop up menus, help screens, or submenus.
  • An online forum allows responses to be received from more subjects and from anywhere in the world.
  • This method is also cheaper to use, because there are fewer costs incurred from buying paper, printing materials or paying postage.
  • Since data is collected into a central database, the time for analysis is substantially reduced.
  • It is easier to correct errors on an online questionnaire, since the administrator does not have to reprint and redistribute all the questionnaires.

Disadvantages of Digital Surveys

  • Not everyone has access to the Internet, so the response rate is limited.
  • Many people are not receptive to completing questionnaires online.
  • Studies indicate that the demographic that responds to online questionnaire invitations are generally younger people.

Databases

In market research, databases contain information that is collected, aggregated, and used to define segments of homogeneous consumers.

LEARNING OBJECTIVES

Describe the purpose and use of databases in marketing research

KEY TAKEAWAYS

Key Points

  • Researchers keep consumer databases up-to-date with as much available data as possible regarding consumer behavior and product consumption.
  • When companies want to conduct consumer market research, they call on these research facilities to request consumers who fit a specific demographic and behavioral profile so that these prospective respondents can then be contacted to participate in research studies.
  • Database research provides the raw data that has already been contributed by the purchaser when they complete brief surveys that ask for their contact and demographic information during or after a product purchase.
  • Marketers can use database research to identify common buying patterns among consumers.
  • Lists that can be found in existing databases include: credit card holders, smokers, drinkers, car buyers, video buyers.

Key Terms

  • Market Research: The systematic collection and evaluation of data regarding customers’ preferences for actual and potential products and services.
  • baby boomer: A person born in the postwar years (generally considered in the USA and other Allied countries as between 1945 and the early 1960s), when there was an increase in the birth rate following the return of servicemen at the end of World War II.
  • database: An organized collection of data. The data are typically organized to model relevant aspects of reality (for example, the availability of rooms in hotels), in a way that supports processes requiring this information (for example, finding a hotel with vacancies).

A database is an organized collection of data that is typically organized to model relevant aspects of reality (for example, the availability of rooms in hotels) in a way that supports the processes that require this information (for example, finding a hotel with vacancies). In market research, a database contains information that is collected, aggregated, and used to define segments of homogeneous consumers.

Consumer Databases in Market Research

Researchers keep consumer databases up-to-date with as much available data as possible regarding consumer behavior and product consumption. This customer information oftentimes includes, but is not limited to, a variety of data, including name and address, history of shopping and purchases, demographics, and brand and product consumption. When companies want to conduct consumer market research, they call on these research facilities to request consumers who fit a specific demographic and behavioral profile so that these prospective respondents can then be contacted to participate in research studies.

Companies may also acquire prospect data directly through the use of sweepstakes, contests, online registrations, and other lead generation activities.

Database Research

Database research provides the raw data that has already been contributed by the purchaser when they complete brief surveys that ask for their contact and demographic information during or after a product purchase. Marketers can use database research to identify common buying patterns among consumers. Lists that can be found in existing databases include: credit card holders, smokers, drinkers, car buyers, video buyers.

A woman scans the items in a populated grocery store line

Customers asked for information at counter: Retail outlets such as pharmacies can request customer’s contact information at check-out for specific products as a way to help build a consumer database.

Database research is considered an extremely helpful tool in market segmentation research. For example, from zip code lists, marketers may determine where the wealthy consumers live in a city. That list can be merged with a list of moms of children 0-5 years old. The resulting list can be merged with another list of women who are Hispanic and African American to further target this niche demographic. The final list will deliver a potential market for a new baby product to be introduced and profiled in Hispanic and African American women’s magazines. The people on the potential buyers’ list could then be mailed an invitation to come test this new baby product.

Decision Support Systems

Decision support systems are tools that help companies assess and resolve business questions in a timely and effective manner.

LEARNING OBJECTIVES

Demonstrate the uses and effectiveness of decision support systems from a marketing perspective

KEY TAKEAWAYS

Key Points

  • Companies across all industries rely on decision support tools, techniques, and models to help them assess and resolve business questions.
  • A DSS is a computer-based information system that helps businesses or organizations make better decisions by providing a flexible tool for analysis.
  • In addition to helping management, DSSs also serve the operations and planning levels of an organization by helping them make decisions.
  • Decision support systems can be either fully computerized, human, or a combination of both.
  • A key component to any DSS is business intelligence reporting tools, processes, and methodologies.
  • The top benefits of decision support systems include: speeding up the process of decision making, increasing organizational control, speeding up problem solving in an organization, helping automate managerial processes, improving personal efficiency, and eliminating value chain activities.

Key Terms

  • Decision Support System: A computer-based information system that supports business or organizational decision-making activities.

Decision Support Systems

Companies across all industries rely on decision support tools, techniques, and models to help them assess and resolve business questions. One example of this is a decision support system (DSS). A DSS is a computer-based information system that helps businesses or organizations make better decisions by providing a flexible tool for analysis. With supporting software and hardware, this tool collects data that helps an organization gather and interpret relevant business information. It then converts the information into a basis for marketing action.

a decision support system

Example of a DSS: A decision support system helps a company resolve business questions.

Decision support systems enable managers to obtain and manipulate information as they are making decisions. In addition to helping management, DSSs also serve the operations and planning levels of an organization by helping them make decisions, which may be rapidly changing and not easily specified in advance. Decision support systems can be either fully computerized, human, or a combination of both.

A key component to any DSS is business intelligence reporting tools, processes, and methodologies. DSSs also include knowledge-based systems and an interactive software-based system intended to help decision makers compile useful information from a combination of raw data, documents, personal knowledge, or business models.

Typical information that a decision support application might gather and present includes:

  • Comparative sales figures between one period and the next
  • Projected revenue figures based on product sales assumptions

Decision support systems can be developed to support the types of decision-making faced by managers in specific industries such as the airline and real estate industry. For example, American Airlines produced a DSS that helps to decide how much to overbook and how to set prices for each seat so that a plane is filled and profits are maximized. Decision support systems have become critical and useful across all types of business. In today’s global marketplace, it is imperative that companies respond quickly to market changes. Companies with comprehensive decision support systems have a significant competitive advantage.

The top benefits of decision support systems include:

  • Speeding up the process of decision making
  • Increasing organizational control
  • Speeding up problem solving in an organization
  • Helping automate managerial processes
  • Improving personal efficiency
  • Eliminating value chain activities

Competitive Intelligence

Competitive Intelligence (CI) is a hybrid process of marketing research and strategic analysis that can give companies a competitive advantage.

LEARNING OBJECTIVES

Describe the characteristics of competitive intelligence or (CI)

KEY TAKEAWAYS

Key Points

  • Competitive intelligence entails defining, gathering, analyzing, and distributing information about products, customers, and competitors.
  • Competitive intelligence seeks to make the organization more competitive relative to its entire environment and stakeholders: customers, competitors, distributors, technologies, and macro-economic data.
  • There are many synonyms for competitive intelligence such as business intelligence, market intelligence, and corporate intelligence.
  • At the core of this concept is the ability to understand the competition’s position and predict the likely moves that competing companies will employ based on basic business principles.
  • Although the Internet is a first stop in information gathering, CI typically entails spending more time and effort gathering information by means of primary research, such as speaking with one’s own employees, customers, suppliers, or outside industry experts.
  • Competitive intelligence can be executed via the following methods: primary research, secondary research, and analysis.

Key Terms

  • Primary Research: The research that involves the collection of data that does not yet exist.
  • primary data: information collected by the investigator conducting the research
  • competitive intelligence: The action of defining, gathering, analyzing, and distributing intelligence about products, customers, competitors, and any aspect of the environment needed to support executives and managers in making strategic decisions for an organization.
  • Secondary Research: This process involves the summary, collation, and synthesis of existing research rather than primary research, where data is collected from subjects or experiments.

Competitive Intelligence (CI) in marketing research involves defining, gathering, analyzing, and distributing information about products, customers, and competitors and any aspect of the environment needed to support executives and managers in making strategic decisions for an organization. Although the term CI is also considered synonymous with competitor analysis, competitive intelligence extends beyond analyzing competitors. CI seeks to make the organization more competitive relative to its entire environment and stakeholders: customers, competitors, distributors, technologies, and macro-economic data.

There are many synonyms for competitive intelligence such as business intelligence, market intelligence, and corporate intelligence.

The CI field has been growing exponentially as it is becoming a must-have core competency for many businesses. At the core of this concept is the ability to understand the competition’s position and predict the likely moves that competing companies will employ based on basic business principles.

"The Internet Messenger" statue by Buky Schwartz, located in Holon, Israel.

Internet: The Internet is one method that’s used to gather information for competitive analysis.

Although the Internet is a first stop in information gathering, CI typically entails spending more time and effort gathering information by means of primary research, such as speaking with one’s own employees, customers, suppliers, or outside industry experts. CI can typically be executed via the following methods:

  • Primary research – This process involves the use of a human network to access meaningful intelligence.
  • Secondary research – This process involves the use of secondary research sources, such as by gathering published information.
  • Analysis – This process involves the use of analytical tools.

In essence, CI is a hybrid process of marketing research and strategic analysis that ultimately seeks to provide companies and their products with a competitive advantage in the marketplace.

door2door marketing nashik
Direct Marketing enterprise nashik, Experiential marketing company nashik, Marketing activation Plan nashik ,
On ground marketing Solutions nashik, shop marketing enterprise nashik, door2door marketing Professional nashik,
BTL marketing Professional nashik, Field marketing Professional nashik, campus Marketing Professional nashik,
multiplexes Marketing Professional nashik, mall Marketing Professional nashik,
Business To Business marketing Professional nashik , Coupons Distribution Professional nashik

door2door marketing | Direct Marketing enterprise nashik

With so many new ways to reach your potential customer, it is essential to protect the integrity of your brand message”

 

Fulcrum has succeeded over 10 years by continually innovating providing clients with marketing services they need door2door marketing | Direct Marketing enterprise nashik. Our core work today is very different to that of when we first opened our doors but what has not changed is our commitment to service, creative thinking and generating results.

Direct Marketing
Strategic planning and delivery of targeted direct marketing campaigns to generate a strong ROI

Data consultancy
Creative design and production
Print and digital

Advertising
Tactical ad solutions or full multi media campaign planning, concept and execution
Print and digital media
Production and delivery to chosen media

Creative Design
From initial concept development through to finished production and delivery

Press, print and digital media
From corporate identity to point of sale

Experiential Marketing
Take your brand to the right people

Real world and virtual (augmented reality)
Exhibitions and shows
Guerrilla activity

Sales Promotion
Plan and execute activity in all channels to achieve tactical marketing objectives

From concept through to delivery and performance analysis
All media

Campaign Delivery
Creative design
On-line and off-line direct marketing channels
In-house studio production
Print buying and distribution logistics

Marketing performance

Marketing performance analysis
Customer value delivered by marketing channels
Cross channel marketing budget allocation
Optimising allocation of multiple brand propositions to individuals
Customer understanding
Propensity modelling
Response and value predictive models for home shoppers
Product affinity segmentation
Impact of contact density on consumer response
Using on-line browsing to predict purchase propensity

 

About us

Fulcrum is a dynamic, creative agency that specialises in developing and delivering engaging sales promotion, retail merchandise and on-brand promotional products.

From local sourced products to any marketing projects, we partner with leading consumer brands to develop merchandise to support the execution of their global sales and marketing strategies.

we provide our clients with the project management platform required to generate and deliver creative & Inspiring branded merchandise solutions, however simple or complex they may seem.

Through our unique combination of design talent, manufacturing scope, buying power and global distribution expertise, we can provide multi-territory fulfilment of creative products tailored to our clients’ exact requirements.

door2door marketing | Direct Marketing enterprise nashik

Technology to Assist Market Research

Technology to Assist Market Research

Marketing Information Systems

A marketing information system (MIS) is a management information system designed to support marketing decision making.

LEARNING OBJECTIVES

Show the use of marketing information systems used in research and consumer marketing

KEY TAKEAWAYS

Key Points

  • An MIS brings together many different kinds of data, people, equipment, and procedures to help an organization make better decisions.
  • MIS not only indicates how things are going, but also why and where performance is failing to meet the plan.
  • MISs produce fixed, regularly scheduled reports to middle and operational level managers to identify and inform structured and semi-structured decision problems.
  • An MIS can provide endless benefits to any organization including: enabling managers to share information and work together virtually, helping marketers collaborate with customers on product designs and customer requirements, and addressing operational needs through customer management systems.

Key Terms

  • Philip Kotler: An American academic focused on marketing. The author of Marketing Management, among dozens of other textbooks and books, and the S.C. Johnson & Son Distinguished Professor of International Marketing at the Kellogg School of Management at Northwestern University.

Marketing Information Systems

A marketing information system (MIS) is a management information system designed to support marketing decision making. It brings together many different kinds of data, people, equipment and procedures to help an organization make better decisions. American academic Philip Kotler has defined it more broadly as “people, equipment, and procedures to gather, sort, analyze, evaluate, and distribute needed, timely, and accurate information to marketing decision makers. ” Not to be confused for a management information system, marketing information systems are designed specifically for managing the marketing aspects of the business.

An MIS for agriculture where farmers use a centralized server (agrarian officer or public media) to get answers about specific issues before contacting marketers with crop information.

Example of an MIS: A marketing information system supports the decision-making process in marketing.

Jobber (2007) defines it as a “system in which marketing data is formally gathered, stored, analysed and distributed to managers in accordance with their informational needs on a regular basis. ”

MIS not only indicates how things are going, but also why and where performance is failing to meet the plan. These reports include near real-time performance of cost centers and projects with detail sufficient for individual accountability. MISs produce fixed, regularly scheduled reports to middle and operational level managers to identify and inform structured and semi-structured decision problems.

A traditional marketing information system can provide endless benefits to any organization in the private or public sector, despite its size or level of managerial sophistication. Some of these benefits include:

  • It enables managers to share information and work together virtually.
  • It helps marketers collaborate with customers on product designs and customer requirements.
  • It addresses operational needs through customer management systems that focus on the day-to-day processing of customer transactions from the initial sale through customer service.
  • The availability of the customer data and feedback can help the company align their business processes according to the needs of the customers. The effective management of customer data can help the company perform direct marketing and promotional activities.
  • Information is considered to be an important asset for any company in the modern competitive world. The consumer buying trends and behaviors can be predicted by the analysis of sales and revenue reports from each operating region of the company.

Digital Surveys

Digital surveys are research tools that ask consumers questions in a virtual environment.

LEARNING OBJECTIVES

Describe the characteristics of digital surveys from a market research point of view

KEY TAKEAWAYS

Key Points

  • With the increasing use of the Internet, online questionnaires have become a popular way to collect information.
  • Online Research Methods include: ethnography, focus groups, interviews, web-based experiments and clinical trials.
  • The advantages of digital surveys include: questions can be displayed in different ways, data can be received immediately, collection is more cost-effective than traditional methods, and adapting surveys is quick and affordable.
  • The disadvantages of digital surveys include: response rates are limited to people who can access the web, many people dislike completing questionnaires online, and people who respond to online questionnaire invitations tend to be younger.

Key Terms

  • ethnography: The branch of anthropology that scientifically describes specific human cultures and societies.
  • Online Research Method: A way in which researchers can collect data via the Internet. This is also referred to as Internet research.
  • focus group: A group of people, sampled from a larger population, interviewed in open session for market research or political analysis.

Digital surveys, also referred to as online questionnaires, are research tools that ask consumers questions in a virtual environment. These surveys are a type of Online Research Method (ORM). Many of these ORMs are related to older research methodologies that have been re-invented and re-imagined to work with new technologies and the on-the-go conditions of a digital environment.

With the increasing use of the Internet, online questionnaires have become a popular way of collecting information. However, the online research field remains relatively new and continues to evolve. With the growth of social media, new levels of complexity and opportunity have been created for using digital surveys to conduct market research.

Other Online Research Methods for Surveying Consumers

  • Online Ethnography
  • Online Focus Group
  • Online Interview
  • Web-based Experiments
  • Online Clinical Trials
A clinical trial bottle.

Clinical Trial: An online clinical trial is one type of research method used to survey customers.

Advantages of Digital Surveys

  • The administrator has greater flexibility in displaying questions. Questions can be displayed with check boxes, pull down menus, pop up menus, help screens, or submenus.
  • An online forum allows responses to be received from more subjects and from anywhere in the world.
  • This method is also cheaper to use, because there are fewer costs incurred from buying paper, printing materials or paying postage.
  • Since data is collected into a central database, the time for analysis is substantially reduced.
  • It is easier to correct errors on an online questionnaire, since the administrator does not have to reprint and redistribute all the questionnaires.

Disadvantages of Digital Surveys

  • Not everyone has access to the Internet, so the response rate is limited.
  • Many people are not receptive to completing questionnaires online.
  • Studies indicate that the demographic that responds to online questionnaire invitations are generally younger people.

Databases

In market research, databases contain information that is collected, aggregated, and used to define segments of homogeneous consumers.

LEARNING OBJECTIVES

Describe the purpose and use of databases in marketing research

KEY TAKEAWAYS

Key Points

  • Researchers keep consumer databases up-to-date with as much available data as possible regarding consumer behavior and product consumption.
  • When companies want to conduct consumer market research, they call on these research facilities to request consumers who fit a specific demographic and behavioral profile so that these prospective respondents can then be contacted to participate in research studies.
  • Database research provides the raw data that has already been contributed by the purchaser when they complete brief surveys that ask for their contact and demographic information during or after a product purchase.
  • Marketers can use database research to identify common buying patterns among consumers.
  • Lists that can be found in existing databases include: credit card holders, smokers, drinkers, car buyers, video buyers.

Key Terms

  • Market Research: The systematic collection and evaluation of data regarding customers’ preferences for actual and potential products and services.
  • baby boomer: A person born in the postwar years (generally considered in the USA and other Allied countries as between 1945 and the early 1960s), when there was an increase in the birth rate following the return of servicemen at the end of World War II.
  • database: An organized collection of data. The data are typically organized to model relevant aspects of reality (for example, the availability of rooms in hotels), in a way that supports processes requiring this information (for example, finding a hotel with vacancies).

A database is an organized collection of data that is typically organized to model relevant aspects of reality (for example, the availability of rooms in hotels) in a way that supports the processes that require this information (for example, finding a hotel with vacancies). In market research, a database contains information that is collected, aggregated, and used to define segments of homogeneous consumers.

Consumer Databases in Market Research

Researchers keep consumer databases up-to-date with as much available data as possible regarding consumer behavior and product consumption. This customer information oftentimes includes, but is not limited to, a variety of data, including name and address, history of shopping and purchases, demographics, and brand and product consumption. When companies want to conduct consumer market research, they call on these research facilities to request consumers who fit a specific demographic and behavioral profile so that these prospective respondents can then be contacted to participate in research studies.

Companies may also acquire prospect data directly through the use of sweepstakes, contests, online registrations, and other lead generation activities.

Database Research

Database research provides the raw data that has already been contributed by the purchaser when they complete brief surveys that ask for their contact and demographic information during or after a product purchase. Marketers can use database research to identify common buying patterns among consumers. Lists that can be found in existing databases include: credit card holders, smokers, drinkers, car buyers, video buyers.

A woman scans the items in a populated grocery store line

Customers asked for information at counter: Retail outlets such as pharmacies can request customer’s contact information at check-out for specific products as a way to help build a consumer database.

Database research is considered an extremely helpful tool in market segmentation research. For example, from zip code lists, marketers may determine where the wealthy consumers live in a city. That list can be merged with a list of moms of children 0-5 years old. The resulting list can be merged with another list of women who are Hispanic and African American to further target this niche demographic. The final list will deliver a potential market for a new baby product to be introduced and profiled in Hispanic and African American women’s magazines. The people on the potential buyers’ list could then be mailed an invitation to come test this new baby product.

Decision Support Systems

Decision support systems are tools that help companies assess and resolve business questions in a timely and effective manner.

LEARNING OBJECTIVES

Demonstrate the uses and effectiveness of decision support systems from a marketing perspective

KEY TAKEAWAYS

Key Points

  • Companies across all industries rely on decision support tools, techniques, and models to help them assess and resolve business questions.
  • A DSS is a computer-based information system that helps businesses or organizations make better decisions by providing a flexible tool for analysis.
  • In addition to helping management, DSSs also serve the operations and planning levels of an organization by helping them make decisions.
  • Decision support systems can be either fully computerized, human, or a combination of both.
  • A key component to any DSS is business intelligence reporting tools, processes, and methodologies.
  • The top benefits of decision support systems include: speeding up the process of decision making, increasing organizational control, speeding up problem solving in an organization, helping automate managerial processes, improving personal efficiency, and eliminating value chain activities.

Key Terms

  • Decision Support System: A computer-based information system that supports business or organizational decision-making activities.

Decision Support Systems

Companies across all industries rely on decision support tools, techniques, and models to help them assess and resolve business questions. One example of this is a decision support system (DSS). A DSS is a computer-based information system that helps businesses or organizations make better decisions by providing a flexible tool for analysis. With supporting software and hardware, this tool collects data that helps an organization gather and interpret relevant business information. It then converts the information into a basis for marketing action.

a decision support system

Example of a DSS: A decision support system helps a company resolve business questions.

Decision support systems enable managers to obtain and manipulate information as they are making decisions. In addition to helping management, DSSs also serve the operations and planning levels of an organization by helping them make decisions, which may be rapidly changing and not easily specified in advance. Decision support systems can be either fully computerized, human, or a combination of both.

A key component to any DSS is business intelligence reporting tools, processes, and methodologies. DSSs also include knowledge-based systems and an interactive software-based system intended to help decision makers compile useful information from a combination of raw data, documents, personal knowledge, or business models.

Typical information that a decision support application might gather and present includes:

  • Comparative sales figures between one period and the next
  • Projected revenue figures based on product sales assumptions

Decision support systems can be developed to support the types of decision-making faced by managers in specific industries such as the airline and real estate industry. For example, American Airlines produced a DSS that helps to decide how much to overbook and how to set prices for each seat so that a plane is filled and profits are maximized. Decision support systems have become critical and useful across all types of business. In today’s global marketplace, it is imperative that companies respond quickly to market changes. Companies with comprehensive decision support systems have a significant competitive advantage.

The top benefits of decision support systems include:

  • Speeding up the process of decision making
  • Increasing organizational control
  • Speeding up problem solving in an organization
  • Helping automate managerial processes
  • Improving personal efficiency
  • Eliminating value chain activities

Competitive Intelligence

Competitive Intelligence (CI) is a hybrid process of marketing research and strategic analysis that can give companies a competitive advantage.

LEARNING OBJECTIVES

Describe the characteristics of competitive intelligence or (CI)

KEY TAKEAWAYS

Key Points

  • Competitive intelligence entails defining, gathering, analyzing, and distributing information about products, customers, and competitors.
  • Competitive intelligence seeks to make the organization more competitive relative to its entire environment and stakeholders: customers, competitors, distributors, technologies, and macro-economic data.
  • There are many synonyms for competitive intelligence such as business intelligence, market intelligence, and corporate intelligence.
  • At the core of this concept is the ability to understand the competition’s position and predict the likely moves that competing companies will employ based on basic business principles.
  • Although the Internet is a first stop in information gathering, CI typically entails spending more time and effort gathering information by means of primary research, such as speaking with one’s own employees, customers, suppliers, or outside industry experts.
  • Competitive intelligence can be executed via the following methods: primary research, secondary research, and analysis.

Key Terms

  • Primary Research: The research that involves the collection of data that does not yet exist.
  • primary data: information collected by the investigator conducting the research
  • competitive intelligence: The action of defining, gathering, analyzing, and distributing intelligence about products, customers, competitors, and any aspect of the environment needed to support executives and managers in making strategic decisions for an organization.
  • Secondary Research: This process involves the summary, collation, and synthesis of existing research rather than primary research, where data is collected from subjects or experiments.

Competitive Intelligence (CI) in marketing research involves defining, gathering, analyzing, and distributing information about products, customers, and competitors and any aspect of the environment needed to support executives and managers in making strategic decisions for an organization. Although the term CI is also considered synonymous with competitor analysis, competitive intelligence extends beyond analyzing competitors. CI seeks to make the organization more competitive relative to its entire environment and stakeholders: customers, competitors, distributors, technologies, and macro-economic data.

There are many synonyms for competitive intelligence such as business intelligence, market intelligence, and corporate intelligence.

The CI field has been growing exponentially as it is becoming a must-have core competency for many businesses. At the core of this concept is the ability to understand the competition’s position and predict the likely moves that competing companies will employ based on basic business principles.

"The Internet Messenger" statue by Buky Schwartz, located in Holon, Israel.

Internet: The Internet is one method that’s used to gather information for competitive analysis.

Although the Internet is a first stop in information gathering, CI typically entails spending more time and effort gathering information by means of primary research, such as speaking with one’s own employees, customers, suppliers, or outside industry experts. CI can typically be executed via the following methods:

  • Primary research – This process involves the use of a human network to access meaningful intelligence.
  • Secondary research – This process involves the use of secondary research sources, such as by gathering published information.
  • Analysis – This process involves the use of analytical tools.

In essence, CI is a hybrid process of marketing research and strategic analysis that ultimately seeks to provide companies and their products with a competitive advantage in the marketplace.

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