We inspire the people who power your business.
No matter who you are and what you sell, the success of your business relies on your ability to engage with two critically important groups – the people who buy from you and the people who work for you. At Fulcrum, we create truly personalised incentive programmes that have the power to energize your business. Each Fulcrum initiative is designed around the specific interests and aspirations of your customers and your people. We engage and inspire the people that matter – the people who power your business.
Our Values
Client- centricity and the provision of quality service are key values. Providing a developmental and supportive marketing environment for our staff and recognising the importance of our suppliers are integral to our business ethic. Openness, honesty, transparency and a commitment to our community underpin everything we do.
Our Team
The heart and soul of what has made us so successful is our staff. It is their passion, commitment to quality and positive, can-do attitude that delivers outstanding performance to our clients and reinforces our reputation for service excellence.
From selection & recruitment through to training & development, we continually invest in our staff to ensure we have the right people, with the right skills to make sure that the job gets done right, first time.
Quality
Fulcrum has always aimed to be quality leaders in our industry. An impressive array of accreditations, for Quality, Environment, Security and Staff development are simply the kite-marks that demonstrate our core values in this respect.
Fulcrum Agencies
Over the years we have worked with agencies of all sizes and styles. We understand the hectic world of marketing and advertising and we have developed services specifically designed to adapt to short lead-times, changing needs, last minute requests and the occasional ‘sprint finish’.
Retail
With a long-history of providing services to retailers, whether major chains or small specialist outlets, it was a very easy step for us to adapt that to the on-line world. These days we can handle high-volume fulfilment for direct-to consumer on-line web-orders as we can easily provide retail replenishment and store refurbishment.
4 Key Differences between B2B and B2C Direct Marketing
Here are 4 differences between B2B and B2C direct marketing environments.
1. Telesales are used more in BtoB new business acquisition — especially lead generation as part of the channel mix. Marketers have complete freedom to access this powerful medium because businesses do business by phone and current law does not restrict its use as it does in B2C.
2. Lead and sale cost allowables tend to offer more flexibility in B2B because the average sales are often much higher than for B2C.
3. The contact quantities for B2B are lower. This increases the need for sophisticated CRM. While still critical in B2C, B2B sales cycles are often much longer .
4. The database requirements make B2B direct response extremely complex. You are still selling to individuals, but the buying decisions are heavily influenced by multiple individuals who are tied together under a corporate umbrella. Keeping up with file changes makes sloppy database discipline a sales killer. One could argue that poor database discipline hurts both B2B and B2C. But I consider B2B more complex in this regard.
There are other differences and even more similarities between these two segments. But these come to mind as the most important differences from a strategic perspective.
For example, I do not see a big difference in the need for solid benefits in the messaging that are tied to emotional appeals for both categories. After all, business people are still people both at work and at home.
What other differences have I missed here?
Services marketing , Retail Marketing Work , engagement marketing Outsourcing firm , B To B marketing agency,
RWA Marketing operation , Store marketing Work , home to home marketing Activity , engagement marketing Activity , onground marketing Activity , IT Parks Marketing Activity , college Marketing Activity , B to C marketing Activity , f to f marketing Activity