WHAT IS FIELD MARKETING? Field marketing and marketing Team in Marol is becoming more popular for companies in various industries. From food and beverage to consumer goods. It’s a tool that can be used to showcase latest products or services in a face to face environment with consumers. Furthermore companies recognise the importance of having brand ambassadors and reps on the ‘front line’ introducing the public to new innovations or delicious treats. This is done in the ‘field’; around shopping centers and in retail hot spots, expos and events, university campus’ and sport stadiums to name a few. Most campaign activities focus on customer facing roles including product demonstrations, direct selling and street training teams. However not all field marketing is consumer facing such as auditing and merchandising.
Goals and outcomes of field marketing will differ from company to company. Some campaigns are designed to increase brand awareness or sales. While others may be to collect data and feedback about the product and its market. At Splatter we have all the tools necessary for the clients desired outcome to be achieved WHAT A FIELD MARKETING TEAM LOOKS LIKE. For successful field marketing campaigns companies might have dedicated teams within their business whose task it is to be creative and manage field marketing initiatives. However agencies are also on hand to support a campaign. By offering staff, management and infrastructure the client can focus on the more creative aspect of the campaign.
A field marketing agency and marketing Team in Marol tends to work in territories operating with reps within their own regions. Often overlooked by regional or national managers depending on the scale of the team. Although territory management is more important for wide scale national distributing business, smaller brands are recognising the importance of managing promotions on a more local scale using teams to promote, audit and sell in their regions.
WHAT CAN FIELD MARKETING DO FOR YOUR BUSINESS?
1. PRODUCT DEMONSTRATIONS
As mentioned already, demo days are a popular tool of field marketing. These campaigns can stretch from as little as one week to 6 months however some are continuous and full time. For consumer goods this would mean having brand representatives in retail stores and around shopping centers, events or road shows. Finally The Brand Ambassadors are engaging with the consumer and showing them how the product or service works. This is important as it allows a potential buyer to get hands on experience and a feel of ownership of the product; most importantly the rep is also on hand to answers any questions the customer may have. Although a sell is great the main aim of a demo campaign is brand awareness.
Food and beverage take a slightly differently approach. By handing out free samples and one off deals of their product around retail and events, consumers are getting a taste of the brands latest delicious treats and at the same time everyone loves free food! Sampling is a fun activation and is effective when bringing new products to the high street. Marketing Training Learn more about product demonstrations by checking out our in depth guide here.
2. DIRECT SELLING
Much like product demonstrations these campaigns have brand reps or ambassadors at the center of them. The difference is it’s more about the selling of the product. Sales rep might have targets to adhere to. Finally these campaigns are super effective during peak times when the difference in a sale or not can be having a knowledgeable brand rep in store.
Product Demonstrations
Learn more about what direct selling is in our guide here.
3. RETAIL AUDITS AND MERCHANDISING
Auditing takes the reps out off the front line and away from the consumer. Auditing teams are used by marketers to monitor traditional marketing strategies that they put in place across retail. Most of all audits ensure that the brand is represented as it should be on shelves and around retail hot spots. Examples are; checking POS is as it should be across the territories, promotions advertised and running and paid spaces such as gondolas are set up. The data collected from the teams can be useful for the marketers to negotiate better future deals. In addition it also allows for mistakes to be rectified there and then by the reps. Splatter offer a live system that can be monitored by the client in real team meaning that red flags in the field can be dealt with instantaneously .Store Audits and MerchandisingTo learn more about Audits and merchandising view our guide here.
4. GUERRILLA MARKETING
When it comes to guerrilla marketing the gloves are off. They are usually low budget campaigns but with the right imagination and ideas they offer up some unprecedented results. Furthermore the term ‘Guerrilla Marketing’ itself is used to refer to campaigns that surprise consumers in locations and ways they might not usually expect. For that reason the experience remains with the consumer.
5. PRODUCT SAMPLING
Product Sampling
To learn more about sampling work and what that involves view our guide here. WHO DOES WHAT?FIELD MARKETING REP: These guys and girls are the cream of the crop, they are masters of everything. Sometimes they may be conducting training sessions on major proportion for a retailers whole selling team. Another role they find themselves in are in is in the field collecting data and conducted audits. Finally everything in between including sales, merchandising, and working at events. Their primary concern is to drive brand awareness across their region through face to face with consumer and staff on a retail level.
Read about what being a field marketing rep is all about here. FIELD MARKETING MANAGER: The field manager’s role is to oversee the field reps; it is their duty to ensure the field marketing campaigns achieves the clients intended goal. As the manager of all the region, they hold the responsibility of ensuring that all reps are trained and directed towards the client’s goals. In addition the field marketing manager will work closely with the clients marketing executives to align the marketing objectives and goals with team in the field. Finally they will then report the findings and feedback from the team.
Read more about what being a field marketing manager entails here. BRAND AMBASSADOR/BRAND REP As we know by now the BA role is one of the most crucial in field marketing. Ultimately they are usually supplied by the marketing agency and are tasked with promoting and representing the client’s brand. This can work well within a University by hiring a student to represent the brand around campus; this is perfect for low budget campaigns as sometimes all it takes is giving the BA some products to show off. Some larger scale business’ use celebrities to endorse their product and services by making them the face of their brand using social media to promote to their following.
Learn about the various roles within the Field Marketing industry are by reading our guide here.
You can also join our team by signing up here. DO YOU NEED FIELD MARKETING? Field marketing as you have seen is a useful tool to accompany other traditional marketing strategies. For example a company might pay a huge amount of money for prime advertising spot during a major sports event. However if this is the case it is important for the brand to follow up with demos in stores. If there is a brand rep placed in store the following few days after the advertising campaign the customer is more likely to come over and ask some questions about the product.
Another reason you might need field marketing is to ensure your budget has been well spent. After investing into a large scale in-store promotion campaign you want to ensure that it is implemented to the standard agreed with the retailer. Data can be collected by auditing teams and analysed to see if the money had been well spent. Furthermore it also gives opportunity for future campaigns to implemented with higher efficiency and success.
People often say “I don’t have time” to justify why they aren’t able to spend more time with loved ones or take care of themselves. Unfortunately, the fact that consumers have jam-packed schedules also makes it more difficult for marketers to attract guests to their experiential marketing events as well.
Many people spend a lot of their time commuting to and from work. According to the Census’s American Community Survey, workers spend an average of 26.4 minutes commuting to work. Furthermore, the percentage of workers with the longest commutes is growing rapidly. There was a 3.5% increase in workers with 45-minute commutes between 2014 and 2015, and an astounding 8% increase in workers with commutes of 90 minutes or more. To illustrate how time-consuming commuting is, consider that a worker with a 90-minute commute spends 15 hours of each week simply traveling to and from work.
Why should this information matter to marketers? Instead of asking consumers to take time out of their busy schedules to attend an event, marketers should consider planning the event around the average consumer’s day, which involves a lengthy commute. Here’s how to engage with commuters using experiential marketing tactics:
Set Up Product Sampling Events
People who are in a rush to get to work won’t have much time to stick around, so events that offer consumers brief experiences may be the most successful. One type of event that works well in this rushed atmosphere is a product sampling. It’s easy to set up a product sampling event near public transportation that commuters often rely on such as buses, trains, and commuter parking lots. Even if you’re only able to speak to each commuter for a few moments, this should be more than enough time to hand them a sample. While they enjoy the sample, give them a brief overview of the product. Be sure to hit all of the main points that you want to communicate to consumers since time is limited with these busy commuters.
Although brands typically use product sampling events to promote food or beverage products, these events can also be used to promote non-edible products. However, it’s best to stick to products that would be of some use to commuters. For instance, many commuters would get a lot of use out of a sanitizing hand lotion since they often use products like these to clean their hands after touching places that hundreds of other commuters have also made contact with.
Longer Experiential Marketing Events Should Take Place in the Evening
Some brands may be able to pull off a product sampling event, but others may find that this is not the right type of event for their products. The latter group may need to host an event where guests are expected to stick around a little longer than they are during a product sampling event. If this is the case, it’s best to host this type of event in the evening as opposed to the morning.
Commuters are always in a hurry, regardless of the time of day. However, commuters will often face consequences at work if they are late because they stopped to engage with your brand during their morning commute. Although commuters may be eager to get home after a long day of work, there aren’t any consequences for arriving a few minutes late. Therefore, commuters are more likely to sop and engage with brand ambassadors during their evening commute.
Create An Escape
Commuters often feel stuck in their routine of waking up, commuting to work, spending hours at work, commuting home, and starting all over the next day. This is an exhausting schedule that can wear someone down over time. Commuters will welcome the opportunity to escape—even if it’s just for a brief period of time—so marketers should give it to them.
Audi is one brand that successfully created an escape for people traveling to and from Denver International Airport. The brand created a hospitality lounge with a bar, comfortable seating, and large TV screens. While guests enjoyed their brief escape in the hospitality lounge, they also learned more about the Audi brand and engaged with friendly and hospitable brand ambassadors.
Think of a way to offer commuters some type of luxurious experience that they can enjoy for a few minutes on their way to or from work. Commuters will be forever grateful to brands that give them the opportunity to escape from the demands of their everyday lives.
Take Over Public Transportation
Instead of hosting the event close to public transportation that commuters use to get to and from work, some brands choose to temporarily take over one of these forms of transportation. For example, Uniqlo hosted an experiential marketing event on a Chicago transit train in 2015. Guests who were taking the train got to enjoy an event with live music and fun prizes, all while learning more about Uniqlo’s brand. Both the interior and exterior of the train featured Uniqlo’s branding so people on and off the truck were exposed to their messaging.
Uniqlo was only able to pull off this event because the Chicago Transit Authority allowed it. It may be difficult to host this type of event in other cities, depending on the rules of each city’s Transit Authority, but if the idea is approved, this is a great way to interact with commuters without interfering with their busy lives.
society Marketing, 1to1 Marketing business, 1to1 Marketing business, 1to1 Marketing business in pune, one 2 one sales, Kiosk engagement events, Rural promotion advertising, , Colleges advertisement branding, society advertisement branding, Kiosk advertisement branding, marketing Team in Marol
