Many companies spend a lot of time and effort crafting their unique brand proposition and tailoring their marketing campaigns around the messages, words and slogans they want to be known for. While this is a necessary part of any type of advertising, it’s important to remember who really dictates how your brand is defined: your customers.

If you consider the most successful brands, such as Apple and Harley Davidson, you will notice they all have one thing in common. They’ve got an army of brand advocates and brand ambassadors. The customers define these brands and they’re the people telling the world how great it is to use their products.

In order to create true brand believers, you need to tailor your messages for your target market. You need to justify the value of what you have to offer by getting close to your target audience and engaging with them in unique, real ways.

People are bombarded with marketing messages on a daily basis and it’s not surprising that most people can’t remember any posters, online advertisements or radio/television ads they hear throughout the day. If, however, you’re able to create an interesting, engaging way to speak to your target audience, then you will occupy the headspace of your clients.