Product marketing agencies in pune

B2B Experiential Marketing – When does it work?

What is experiential marketing? On the rise in recent years, Product marketing agencies in pune and experiential marketing is all about customer interaction with your brand. It offers a unique experience with products or services, allowing customers to get a feel for how they would use it in their lives. For years marketers have been trying to get customers to use and trial their products. In this way it’s not a new concept; there have however, certainly been some innovative spins on how it’s done. Let’s look at experiential marketing, how it can work for B2Bs and some of the ways it can help build your brand.

Emotional + Experiential Branding = Experiential Marketing The two elements that underpin experiential marketing are emotional branding and experiential branding.

Emotional branding: is about building the relationship between your brand and customers. Promoting emotional benefits like brand trust, security and credibility as a result of engaging with your brand is crucial. Experiential branding: designs and creates interactions that are sensory in nature, which emotionally influences preferences, shaping brand perception, and influencing satisfaction and loyalty. An excellent experiential marketing campaign is able to fuse both elements seamlessly together. Experiential Marketing for B2Bs In recent years interest in B2B experiential marketing has grown and some of the initial hesitation surrounding it has been replaced with a working understanding, when to do it, and how it stimulates ROI. For B2Bs, experiential marketing is generally less obvious, with the focus often on services (for example) in place of B2C exciting product launches. Oftentimes the B2B budget is also stretched. However we are seeing marketers begin to recognise the potentials that the experience can offer consumers. “The success of brand experience within the B2C market has not gone unnoticed, and B2B marketers are waking up to the potential of brand experience. However, there is a long way to go before they catch up with their B2C counterparts.” – Graham Ede, Ion Group 3 Examples of B2B experiential marketing Location with B2Bs can be one of the major barriers, and while it may not be easy to do experiential marketing in quite the same way as B2C, there’s certainly room to employ some of the same principals. Creating sensory interactions that promote core feelings of trust, and awareness of your product or services is central to this. Fulcrum marketing in public spaces – Linked with experiential, some marketers use a form of Fulcrum marketing. They tend to hold this drive in places where there are high concentrations of business buyers. Branded promotional staff can offer business people the opportunity to enter in a promotion, or sign up to attend an event whilst promoting the benefits of the product.  demonstrations & reward – as part of a targeted marketing strategy, those in the IT space can offer information via webinar or video, which can showcase some aspects of the technology solution. Some marketing and web-based tools such as  offer a free trial period, together with online coaching via Skype. This allows the user to build confidence in using the tool, and to experience all of the benefits of the trial period. At the end of the trial period (7 days), the participant is given a report with feedback on how well they have used the tool. Then they are awarded a certificate. Surprises and games – Surprising customers by showing up where they least expect you, gifting them, or sending them a card is a way to provide an out of the box experience and drive brand awareness. Another option could be to exhibit at a partner’s event as IBM did. Their interactive stand came complete with a candy bar, and plasma screens which posted live tweets from event attendees. Digital technology such as apps and games are also opportunity areas, and while often costly, look set to become more widespread and affordable in future. Experiential marketing reflects the growing importance of emphasising emotions to build successful brands. Digital media offers expanding opportunities to offer such experiences. In the ever-competitive B2B marketplace, it’s no longer enough to rely on traditional modes for lead generation. B2B marketers need to consider the complete kit that is available to them including; social media, mobile, search, paid advertising, print, telemarketing and increasingly placing emotion at the heart of it all with an experiential approach.

Product marketing agencies in pune

A Guide on Marketing to Generation Z

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Make it Quick

It seems as if the average attention span is getting shorter and shorter with each generation. Industry experts estimate that Gen Zers have an average attention span of eight seconds, which means you have eight seconds to make a good first impression on these consumers. Whether a Gen Zer is reading your blog, watching your videos, or simply browsing your website, they need to know what your brand is about within eight seconds or they will lose interest.

Social Media Influencers

Generation Z does not respond as positively to celebrities as other generations, which means brands should think twice before paying for a big name to promote their products. However, Generation Z does respond well to social media influencers such as famous YouTube beauty bloggers or Instagram models. Generation Z views these influencers as more trustworthy and relatable than celebrities since they are real people. If you want an influencer associated with your brand, choose one of these social media stars instead of a traditional celebrity.

But if you don’t have enough in your budget for an influencer, don’t worry. A recent survey showed that 63% of Gen Zers actually prefer seeing real people in ads instead of celebrities and influencers. Using real people to promote your brand could help you come off as authentic to this generation.

Inclusive Messaging

Generation Z may be one of the most open-minded generations of all time. These consumers truly believe that everyone can get along if we all just accepted one another’s differences. They often look to their favorite companies to lead the way and promote this message of diversity and inclusivity. Consumers within this generation do not want to do business with a brand that doesn’t accept people of all different colors, ethnicities, faiths, and sexual orientations. They also aren’t interested in buying from brands that set unrealistic body or lifestyle expectations. If you want to appeal to this generation, make sure your brand messaging does not exclude certain groups of people.

Change the World

Over three-fourths of Gen Zers are concerned about how humans are destroying the planet. This generation is passionate about making a difference, and they want the brands they do business with to share this passion. For this reason, it’s important for brands to be vocal about what they’re doing to protect the planet. Are you switching to recyclable materials? Are you donating a percentage of your profits to a reputable charity? What are you doing to reduce your company’s carbon footprint? Generation Z will want to know the answers to these questions. To win Gen Z’s loyalty, show them how you are just as dedicated to changing the world as they are.

Virtual Reality

According to a recent survey, nearly 80% of Generation Z is interested in virtual reality. Brands who are planning experiential marketing events should keep this in mind, since virtual reality can easily be incorporated into experiential activations. For example, brands can use virtual reality to give Generation Z a behind the scenes tour of how products or made. Generation Z loves when brands pull back the curtain to let consumers in on a side that they typically don’t see, so this approach would be incredibly appealing to them.

Social Media Networks

It’s no surprise that brands need to be on social media in order to reach Gen Z, but do you know which platforms you should focus on? Contrary to many marketing experts who have declared that Facebook is dead, Gen Z is still active on this network. In fact, two-thirds of Gen Zers check their Facebook pages at least once per day. But, Gen Z’s favorite social media platform is Snapchat. Nearly 80% of Gen Zers who were surveyed said they use Snapchat at least once per day, and over half admitted to using this platform more than 11 times per day.

What are Gen Zers looking for on Snapchat? According to the Gen Zers who were surveyed, they enjoy seeing how-to videos, behind-the-scenes snaps, and a-day-in-the-life-of stories. Brands should keep this information in mind when planning an experiential marketing event. All of this content can easily be created and sent to Gen Z followers to build buzz around an upcoming event.

Of course, brands shouldn’t ignore all other social media platforms just because Gen Z’s favorite is Snapchat. Remember, this generation has a very short attention span. They often split their attention between their smartphones, TVs, laptops, and tablets, which means they may not see your 10-second Snapchat story. Make sure you get their attention by being everywhere that they are. The messaging across the different platforms should be consistent, but not identical.

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