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Retail Marketing Companies | Interactive marketing ideas Katraj

Our talented team know how to excite, inspire and engage. With backgrounds in events, entertainment and travel, we’re full of ideas for amazing prizes and unforgettable incentives!

At Fulcrum, we all come to work every day because we have a shared love of travel and delivering once-in-a-lifetime experiences.

Our team meetings are buzzing with fresh ideas, brand new experiences and glowing feedback from our travellers. We know what makes a great incentive, we have an encyclopaedic knowledge of the best experiences around the world, and we have an ever-expanding ‘little black book’ of the most exclusive suppliers in the business.

In addition to our creative ideas and experience, we know that our clients value our expertise and dedication to solving problems rather than creating them. Prizes and incentives are our world, but we understand that our clients have other priorities, so we make sure we’re delivering our ideas on-time, on-budget and on-brand. We thrive on tight deadlines, logistical challenges and creating perfectly tailored solutions, without the headaches!

About us

Perfect solutions every time
As a leading marketing Agency, we’re immensely proud to work with brands and agencies across a huge range of sectors and industries, giving us an unrivalled breadth of experience.

we have created and fulfilled prizes for promotions and activations across the world.

Our aim: help our clients achieve their goals through our experience and expertise, taking the stress and hassle out of prize fulfilment.

We work for both direct brands and agencies, often in collaboration or with other specialist agencies and partners. Many of our clients have existing assets – from festival tickets to sports hospitality – which we help them to build into the best possible prize packages. Others want to create unique, eye-catching marketing and btl content around their prize winners. We can deal with winners from any country and in any language; we can provide a full btl management service; we can even source camera crews for content capture.

Whatever your brief, we’ve got it covered.

SALES INCENTIVES

Driving sales and performance through tailored, flexible incentive programmes

With pressure always on to drive sales and performance, sales incentives are an essential part of rewarding achievement within many companies. From internal staff reward programmes to dealer and channel incentives, there’s no better way to create a happy, engaged and motivated workforce.

Our main goal is to understand your people and what makes them tick. From hundreds in a call centre team to a small on ground sales team, a clear overview of your audience is the most important part of the process. By taking a best approach, offering maximum choice and flexibility, we create incentives which are targeted, effective and tailored to your team.

Whether it’s sales rewards, dealer incentives or channel incentives, drop us a line; we’d love to help you drive sales with our fresh and creative approach to prizes and incentives. From once-in-a-lifetime holidays to mini-breaks, high-street vouchers and designer goods, you can rest assured that with Fulcrum you’re in safe hands.

24 hour turnaround for urgent briefs
Topline ideas within 2 hours if needed
Competitive fixed quotes with no hidden costs
Expert Winner Management and Fulfilment

Retail Marketing Companies | Interactive marketing ideas Katraj

Where Strategic Planning Occurs within Firms

2.4 Where Strategic Planning Occurs within Firms

Learning Objectives

  1. Identify the different levels at which strategic planning may occur within firms.
  2. Understand how strategic planning that occurs at multiple levels in an organization helps a company achieve its overall corporate objectives.

As previously mentioned, strategic planning is a long-term process that helps an organization allocate its resources to take advantage of different opportunities. In addition to marketing plans, strategic planning may occur at different levels within an organization. For example, in large organizations top executives will develop strategic plans for the corporation as a whole. These are corporate-level plans. In addition, many large firms have different divisions, or businesses, called strategic business units. A strategic business unit (SBU) is a business or product line within an organization that has its own competitors, customers, and profit center for accounting purposes. A firm’s SBUs may also have their own mission statement (purpose) and will generally develop strategic plans for themselves. These are called business-level plans. The different departments, or functions (accounting, finance, marketing, and so forth) within a company or SBU, might also develop strategic plans. For example, a company may develop a marketing plan or a financial plan, which are functional-level plans.

Figure 2.13 “Strategic Planning Levels in an Organization” shows an example of different strategic planning levels that can exist within an organization’s structure. The number of levels can vary, depending on the size and structure of an organization. Not every organization will have every level or have every type of plan. An overview of the marketing (or functional) plan is presented briefly at the end of this chapter but will be discussed in detail in Chapter 16 “The Marketing Plan” so you can see how the information discussed throughout the text may be used in developing a marketing plan.

Figure 2.13 Strategic Planning Levels in an Organization

Strategic Planning Levels in an Organization

Figure 2.14

Goodyear blimp

Many consumers recognize the Goodyear blimp. Goodyear’s strategic business units are North American Tire; Latin American Tire; Asia Pacific Tire; and Europe, Middle East, and Africa Tire. Goodyear’s SBUs are set up to satisfy customers’ needs in different worldwide markets1.

Tmxv4128 – Goodyear Blimp – public domain.

The strategies and actions implemented at the functional (department) level must be consistent with and help an organization achieve its objectives at both the business and corporate levels and vice versa. The SBUs at the business level must also be consistent with and help an organization achieve its corporate-level objectives. For example, if a company wants to increase its profits at the corporate level and owns multiple business units, each unit might develop strategic plans to increase its own profits and thereby the firm’s profits as a whole. At the functional level, a firm’s marketing department might develop strategic plans to increase sales and the market share of the firm’s most profitable products, which will increase profits at the business level and help the corporation’s profitability. Both business level and functional plans should help the firm increase its profits, so that the company’s corporate-level strategic objectives can be met.

For example, take PepsiCo, which has committed itself to achieving business and financial success while leaving a positive imprint on society. PepsiCo identifies its three divisions (business units) as (1) PepsiCo Americas Beverages, which is responsible for products such as Pepsi soft drinks, Aquafina waters, Tropicana juices, and Gatorade products; (2) PepsiCo Americas Foods, which is responsible for Frito-Lay and Quaker Oats products; and (3) PepsiCo International, which consists of PepsiCo’s businesses in Asia, Africa, Europe, and Australia2. To support PepsiCo’s overall corporate strategy, all three business units must develop strategic plans to profitably produce offerings while demonstrating that they are committed to society and the environment.

Figure 2.15

Aquafina 24 pack

These Aquafina bottles uses less plastic and have a smaller label, reducing waste and helping the environment.

Mike Mozart – Aquafina Eco-Fina Bottle – CC BY 2.0

At the functional (marketing) level, to increase PepsiCo’s profits, employees responsible for different products or product categories such as beverages or foods might focus on developing healthier products and making their packaging more environmentally friendly so the company captures more market share. For example, the new Aquafina bottle uses less plastic and has a smaller label, which helps the environment by reducing the amount of waste.

Organizations can utilize multiple methods and strategies at different levels in the corporation to accomplish their various goals just as you may use different strategies to accomplish your goals. However, the basic components of the strategic planning process are the same at each of the different levels. Next, we’ll take a closer look at the components of the strategic planning process.

Key Takeaway

Strategic planning can occur at different levels (corporate, business, and functional) in an organization. The number of levels may vary. However, if a company has multiple planning levels, the plans must be consistent, and all must help achieve the overall goals of the corporation.

Review Questions

  1. What different levels of planning can organizations utilize?
  2. Give an example and explain how a corporation that wants to help protect the environment can do so at its corporate, business, and functional levels.

1Goodyear Tire & Rubber Company, http://goodyear.com.

2PepsiCo, Inc., “The PepsiCo Family,” http://www.pepsico.com/Company/The-Pepsico-Family.html (accessed December 7, 2009).

LICENSE

Retail Marketing
 Retail Marketing Companies, Interactive marketing ideas, Corporate Marketing Team ,
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housing society Marketing Staff | Store marketing Companies Katraj

We inspire the people who power your business.

No matter who you are and what you sell, the success of your business relies on your ability to engage with two critically important groups – the people who buy from you and the people who work for you. At Fulcrum, we create truly personalised incentive programmes that have the power to energize your business. Each Fulcrum initiative is designed around the specific interests and aspirations of your customers and your people. We engage and inspire the people that matter – the people who power your business.

Our Values
Client- centricity and the provision of quality service are key values. Providing a developmental and supportive marketing environment for our staff and recognising the importance of our suppliers are integral to our business ethic. Openness, honesty, transparency and a commitment to our community underpin everything we do.

Our Team
The heart and soul of what has made us so successful is our staff. It is their passion, commitment to quality and positive, can-do attitude that delivers outstanding performance to our clients and reinforces our reputation for service excellence.
From selection & recruitment through to training & development, we continually invest in our staff to ensure we have the right people, with the right skills to make sure that the job gets done right, first time.

Quality
Fulcrum has always aimed to be quality leaders in our industry. An impressive array of accreditations, for Quality, Environment, Security and Staff development are simply the kite-marks that demonstrate our core values in this respect.

Fulcrum Agencies
Over the years we have worked with agencies of all sizes and styles. We understand the hectic world of marketing and advertising and we have developed services specifically designed to adapt to short lead-times, changing needs, last minute requests and the occasional ‘sprint finish’.

Retail
With a long-history of providing services to retailers, whether major chains or small specialist outlets, it was a very easy step for us to adapt that to the on-line world. These days we can handle high-volume fulfilment for direct-to consumer on-line web-orders as we can easily provide retail replenishment and store refurbishment.

Small Business Create Highly Engaged Organization

I’ve always had a keen interest in helping small, diverse and disadvantaged businesses. I’ve found that when given the opportunity to compete in a fair and transparent environment, these companies are very successful at winning new business when going “head-to-head” with larger organizations.  And it makes sense that they would.  Their very makeup allows them to be much more entrepreneurial and responsive to customer needs.

A few years back, I worked with a small business (around 200 people) and helped them put in place many strategies and methods that transformed the business. Now I want to share these tools with other small business owners. In my new book, Engaged: Creating a Great Organization through Extraordinary Employee and User Engagement, I outline how within six months the company culture and employee engagement dramatically improved and many great new ideas were put in place. These efforts not only provided greater customer satisfaction but also significantly reduced cost.  The whole company reverberated with renewed enthusiasm.

Here are some of the actions that small businesses can take to create an engaged organization where people are able to make a difference.

Become a servant leader: If you are a manager in a small business you can help your subordinates be more effective by viewing yourself as at the bottom of the pyramid rather than at the top. Instead of trying to control your employees, you should view your role as empowering and supporting their success. Instead of viewing yourself as having “power over,” view yourself as giving people “power to do.” Your employees will be grateful and will go the extra mile.

Avoid the pitfalls of internally-focused metrics and quotas: Departments in many large companies create internally focused metrics and quotas that they evaluate employees on. Too often, these pull the employees away from doing what they know is right for the customers. They can also lead to silos and losing sight of the big picture because employees become so focused on only meeting the requirements of their own department. Small businesses can avoid this by understanding that humans are intrinsically motivated to make a difference, to serve the customer. If metrics must be used they should be applied with caution and be focused on external factors such as on customer delight or customer intent to recommend your company to others.

Work backwards from where you want to be: Instead of trying to make improvements on what you have in place today, get a group together and take a few hours. Pretend that your services, systems, products, facilities, organization, etc. was destroyed last night and you are free to design what you ideally like to replace it with today. This can serve as your north star and can open up new ideas. Perhaps more importantly, when the group comes up with ideas together, this tends to create much stronger buy in, resulting in successful implementation of the desired improvements.

Focus on creating a great culture: Many small businesses accidentally develop a dysfunctional culture simply because they don’t know to focus on creating the culture they want. One powerful approach to creating a desirable culture – used by Zappos.com when it was a fledgling small business – is to define the principles you want your company to be guided by. For example: we help each other be successful; we regularly appreciate people’s contributions; we are forever improving; we support a healthy community; we embrace learning; we seek out customer problems that we might solve. This reduces unhealthy conflict and organizational paralysis.

Don’t try to be the hero: In his autobiography, Benjamin Franklin observed how little he achieved when he presented an idea as his own. Instead, he found he was much more successful when he presented an idea as coming from a group. So, instead of competing with your colleagues for the glory, come up with and then implement ideas together, and you are more likely to see cooperation rather than resistance.

Make it easy for customers to submit “wishes”: Starbucks began in 1971 as a single coffee shop. As of November 2016 it was in 23,768 locations worldwide. To take advantage of customer ideas, in 2008 they implemented an online customer idea submission website named My Starbucks Idea. This “crowdsourcing” site enables customers to submit their own ideas and see and evaluate those of others, allowing Starbucks to assess support for an idea. As a small businesses, you could implement something similar in order to continually enhance your service to your customers.

Stay connected with your customers’ problems: In small businesses a higher percentage of employees have direct contact with a customer. As your company grows, avoid the pitfall of more employees losing connections with your customers. You can emphasize and put in place practices wherein employees observe and interact with customers in person to learn more about problems and unmet needs the company might address.

 

 

 

Retail Marketing , Retail Marketing Companies , Interactive marketing ideas , Corporate Marketing Team,

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home to home marketing Outsourcing firm | Retail Marketing Companies in pune

Fulcrum Marketing Services in Pune are the catalyst to bringing your advertising vision to life. While many ideas start in a boardroom, you need experienced marketers on the ground who are able to conceptualize, plan and execute a well thought-out marketing campaign in the field.

we supply the experience, connections, relationships, and knowledge needed to maximize the potential return on investment for each of our clients as well as help identify and pursue select market opportunities as they come available, home to home marketing Outsourcing firm | Retail Marketing Companies in pune. Our local insight allows us to create exceptional investment potential for our partners and clients and enhanced living experience for our residents.

CREATING COMMUNITIES WHERE PEOPLE ARE EAGER TO LIVE AND RELUCTANT TO LEAVE

We define and position apartment homes for success. We are passionate about the residential experience and the qualitative and quantitative points that drive us to make strategic decisions that inform what a home should be — specific to its marketplace.

Results are realized through both the speed of lease-ups and financial performance of the on-going stabilized investment.

MARKET RESEARCH
We crunch the numbers, ask the questions, assess current trends and forecast future trends with detailed, up-to-date research to understand our markets; Ensuring our clients have the right data points to make the best decisions going forward.

MARKET POSITIONING
What’s the experience living here? What’s the story and name of this place? Our experience and insight allows us to identify and position each project’s distinctive offerings as its market niche. We provide an understanding that goes deeper than looking at trends. We create sought-after, thoughtfully executed apartment communities that are compatible with their surrounding neighborhoods.

MARKETING STRATEGY
Overall success relies on a thoughtful marketing strategy. In a constantly changing environment, we develop and implement each marketing initiative specific to your audience and budget. Reaching consumers in a way that educates and informs; ultimately creating product desirability and excellent rates of return.

 

 

How to Create a Profitable Sales Funnel

Your book, The Leaky Funnel, is based on what you call — Funnel Logic. Can you briefly describe it?

 Funnel Logic is a sales and marketing management and planning system used to increase prospect progression through the sales funnel, and improve sales and marketing effectiveness. It is a “belief system” built upon four key principles relating to how sales and marketing are conducted in the best-run businesses. Firstly, the combined sales and marketing function should build its activities around the buyer’s journey; not the sales cycle. Secondly, how many prospects will progress through each of these stages of this journey over time? Thirdly, what tactics will be used to cause this progression? And finally, the actual progression should be measured, so that tactics that work can be bolstered, and those which do not can be shelved.

 What is the ‘buyer’s journey.’ What do you mean by that?

Business buyers go through a process as they buy. They start off untroubled and unaware — even complacent — and then at some point, they become troubled. Once they’ve acknowledged their problem, they decide what they need to solve that problem. They then make their preferences, receive proposals and, ultimately, select a vendor, sign a contract and engage. We call this the buyer’s journey.

What are the stages of the buyer’s journey?

 It is important to remember that businesses don’t just wake up in the morning and decide to purchase something. They take a journey:

  • It starts with being Positioned in Category which means the buyer knows you are one of the businesses who sells a particular product or service.
  • Then Interest Established: The buyer has done something (called, clicked etc.) to show they are interested.
  • Gap Acknowledged: The buyer will acknowledge that a problem exists.
  • Need Agreed: The buyer agrees what they need, even if they are not sure who to choose.
  • Offer Understood: The buyer knows what we are proposing to do to meet that need.
  • Preference Formed: The buyer prefers our solution.
  • Decision Made: The buyer moves to contract.

By structuring your sales and marketing around the buyer’s journey, your focus is on helping them move through each stage.

 So, the problem you solve for buyers is key. How do you choose which problems to focus on?

The challenge is to identify a buyer problem that you are strong at solving, and one that you can solve better than your competitors. This ‘feeling out’ process is all about finding a problem that is worth focusing on and that you solve well. If you are good at solving buyer problems that are not rewarding, you will major in the minors. On the other hand, if you are focusing on the right problem but from a position of weakness, you will not be able to rival your competition.

Once you’ve picked a single problem, should that influence your sales and marketing strategy?

Simply, yes. In identifying your buyer’s problem, you are able to clearly define three key aspects of your sales and marketing function. Firstly, what your business is selling is now a clear solution to a problem. Secondly, who you are selling to, becomes who has the problem. And thirdly, how you will reach your buyers, translates to, what is the channel that uncovers the problem? This basically turns our thinking inside out:

Once you’ve formulated your strategy, how do you develop an action plan?

Once you have turned your strategy inside-out, it is time to translate this strategy into action. In order to do this effectively you must select tactics to help these potential buyers recognize that they have this problem. However, your strategy does not translate into action…yet; because our tactics are often arbitrary. I say this because businesses will often select tactics on the strength of; they worked last year, or it seems to work for our competitors, or we’ve always done it this way. I present an alternative. Remembering the buyer’s journey, you must select tactics that will progress buyers through that journey; through each stage.

 What about volume? How do you work out the number of buyers you actually need to progress?

 Trying to calculate the number of buyers you actually need is a valid pursuit, however it can be a trap. When doing this, you must keep two things in mind: buyers need time to progress (take their journey) and your tactics need to be repeated several times to have an effect (“one-hit-wonders” rarely do the job). Marketing teams are always geared for success, but it is often how they capitalise on failure that makes them rich. If you start with a simple numerical model mapping your prospective buyers progressing along their journey — importantly remembering to allow for leakage at each stage — you quickly realise two scary realities:

A vast majority of initial leads will leak at some stage along the journey, so doesn’t it make sense to have a proper recycling program?; and Shouldn’t we have some idea of the effect of recycling before we plan a demand generation campaign?

Given this, in order to work out exactly how many buyers you will need, you need to recycle all the “leaked” buyers back into your funnel and re-run the model. Decide how much of the total revenue Marketing is to contribute and then adjust your top-of-funnel number until the “customer” (converted buyers) number will contribute the desired revenue outcome.

 And once you know how many buyers you need to progress, how do you actually get them moving?

Ultimately, what you are trying to achieve is to nurture your buyers along their journey. In order to do this, you need tactics that move your buyers through your funnel from stage to stage. In a practical sense, you must initially identify buyers who meet your target profile, position your brand on their list and get their attention, convince these businesses to accept they have the problem you solve best, gain acceptance and backing of your own solution and then move to contract.

 What are some examples of progression tactics that are suitable for small businesses?

 There are many tactics that will work just as well for big business as they will for small operators. As your goal for progression is to keep doing the small rhythmic tasks that keep the prospect aware of how you can solve their problem; something as simple as a monthly email or blog article will have the same effect no matter what size the business. It is likely that your financial position or operational capability will dictate what is actually possible. Investigate options for each stage of your buyer’s journey; here are some common tactics:

  • Get known by making sure all the key bloggers mention you and the problem you solve.
  • Trouble buyers by asking tough questions on your website and in meetings.
  • Agree the need by providing a template showing typical buyer needs.
  • Confirm your buyer’s situation, problem and need by email after meeting.
  • Build this whole journey (situation, problem, need and solution) into your proposal in case there are others involved in the buying process.
  • For all buyers who leak (at any stage) recycle and nurture using regular email and thought leadership.

How do you see social media? What new tactics work for B2B?

The marketing benefits of social media are just now beginning to become apparent. While there has been endless conjecture surrounding the ways in which social media is going to revolutionise the way we market products and services, the initial hype is beginning to turn into some sort of reality. As this is a small business forum, let’s consider some relevant B2B uses for various forms of social media. Blogging, micro-blogging (Twitter) and video blogging (YouTube) are great ways to position and even trouble business buyers on a shoestring.

 What about buyers who fail to progress?

 It is often the small percentage of successful lead conversions that get all our attention — while the other, much higher, percentage that leaked gets forgotten. Adopting tactics that recycle those who have already leaked, in order to assist nurturing tactics that stem the leakage, can turn neglected prospects into future customers. Recycling tactics handle those buyers who fail to progress — the leakage; these tactics ready a buyer for re-entry into the funnel. While these leads are in the funnel, specific nurturing tactics keep the buyer from leaking. Having captured the buyer’s details, relevant and rhythmic eDM, Tele-nurturing and RSS updates will keep your name and your solution at the front of the buyer’s mind.

 What would you say is key to successfully executing tactics?

 To help your buyers move along their journey, down the funnel, you have to execute the correct tactics at the correct time; however, as we have already agreed there is always going to be leakage. When executing tactics, the key to success is rhythm — if you can manage tactics in a way that will take advantage of ’leakage’ whilst nurturing leads still in your funnel, success will come. If you can reach a point where you have a sound grasp of your buyer’s journey, Sales and Marketing are on the same page tactically and your tactics for progression are working — it is now time to focus on obtaining good momentum that  allows for recycled leads to be rhythmically nurtured, even if a little at a time. In B2B marketing, I like to use the term ‘corkscrew’ to refer to a tactic (or series of tactics) that you can execute over and again, knowing that while the buyer will only drop into your funnel occasionally, every time you twist the corkscrew, you are moving them along — a little.

 

home to home marketing Outsourcing firm | Retail Marketing Companies in pune

 

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Store Marketing companies in mumbai

MARKETING, ADVERTISING, BRANDING, & DESIGN FIRM

The Fulcrum Agency is the Mumbai marketing company and Store Marketing companies in mumbai  advertising agency that businesses turn to because we transform businesses into brands. With over 12 years of experience, we help business owners like you with branding, marketing, advertising, and complete creative solutions. Our Marketing Services Mumbai As a Mumbai marketing and advertising firm, we have an incredible list of services that allows us to tackle any marketing or advertising challenge that comes our way.

MARKETING

Let’s help you get the most out of your marketing with strategies and solutions that make sense for your budget and business. Learn more…

ADVERTISING

Advertising needs two things: great creative, great choices and great management of your media spend. Let’s show you how we can do both. Learn more..

BRANDING

You’re nothing without a strong brand. We’ve been building great brand for over 12 years. Let’s show you how we can build yours. Learn more..

DESIGN

Design is critical to the success of any marketing or advertising campaign. Our amazing team of Mumbai graphic designers will blow you away! Learn more…

COPY-WRITING

Copy-writing is how your communicate your brand and message to the world. Our wordsmiths will give voice to your company. Learn more…

PR

Public Relations is the art of getting the media to talk about you. Our PR team is great at getting the kind of media attention that will do wonders for your business. Learn more…

SOCIAL MEDIA

Social media marketing is more than just likes and followers. It’s about starting a conversation with your customers and building a relationship with them. Learn more.. CALL CENTRE Call centre services are an excellent way and affordable to grow your business. Our call centre is located in Mumbai to maximize your potential for success. Learn more…

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B2B Sales Through Referrals

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We Love Referrals, Right? Here Is How To Get More.

Referrals from happy customers are one of best ways that B2B companies generate new business. Not a huge surprise. However, what is surprising how few companies have a dedicated strategy for fostering these valuable referrals.

Referrals lead as a sales tool for a couple of reasons:
  • A referral is a white-hot lead. If we assume that your happy customers are savvy enough to recommend you to the right potential customer then you are well on your way to establishing a valuable conversation and a new business win.
  • Most companies do not run highly effective sales programs so the most effective new business tool is by default referrals.

3 Benefits Of Referrals

Back to the idea of white-hot leads. I am sure that you want more of these. There are other business benefits of the referred lead.

  1. The closing ratio of referrals is higher (it has been reported that the closing-ratio of a referral is 6 times greater than an unqualified lead.)
  2. For the obvious reason that a referred prospect is generally a very motivated buyer, the referral-generated sales cycle can be as much as 75% shorter.
  3. A referral strategy is cost-effective and will reduce your sales expenditures. It is a great place to start.

Net Promoter Score

You can begin to learn about how willing your customers are to refer you, and importantly, use this question as a powerful research tool, by asking the simple question: “How likely would you be willing to refer us to a friend?” in your annual customer survey. Clearly, knowing how willing your customers are to refer you, this is known as a Net Promoter Score, is a very simple method to determine how well your services or products are performing. Knowing what percentage of your customers that are willing to refer you is one of the realistic indicators indicators that you are delivering excellent products or services.

 

4 Effective Referral Strategies

I’ve generated referrals from existing clients and customers using the following set of strategies. Given the fact that you are talking to happy customers or friends, these strategies will be a very efficient use of your “sales” effort.

  1. Start with an objective. Know what increase in referrals you are targeting and what type of customers you want.
  2. Determine which of your customers or friends, these could be people you talk with or people you stay in touch with on social media platforms like LinkedIn or Facebook are contacts that might know the people or businesses on your prospect list.
  3. Ask. Go ahead, and ask for referrals. Some referrals come because your customer is specifically asked if they know of a good company in a your business category. Some come because your customers love you so much they actively ‘sell’ you. Some need to be stimulated to think about how to help you. It’s OK to ask. It is also wise to let them know what type of referral you are looking for. Take away as much guess work as you can. Make it easy for them to refer you.
  4. However, before you ask, make sure that your current customers are motivated to refer your service or products. You might need a bit of time to massage them though the delivery of unexpected services ahead of directly asking for their help. As they say, give and ye shall receive.
  5. If you get a referral, make sure that you keep the referrer informed about your conversations and any progress. Don’t forget to say thank you. If you actually win new business, you might want to consider sending a gift as follow-up.

When I worked at a large multinational advertising agency and had General Mills as a client, we knew that any one of our individual clients knew other marketing people who were not yet working with us. We used all of the strategies listed above to stimulate referrals. This active “asking” helped us pick up the Yoplait Yogurt business in addition to our work in breakfast cereals.

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Store Marketing companies in navi mumbai

Becoming Marketing Active: The Fulcrum Guide to Getting Started with Business Marketing –  In the first part of our guide to becoming marketing active Store Marketing companies in navi mumbai, we looked at some of the reasons that drive a business to start marketing (if you missed part one, check it out here). But once you’ve made the decision to embark on a marketing strategy for your business, what next? Where do you start and what steps should you take to ensure a smooth and successful process? As is so often the case in business (and life!), preparation is key. So before rushing into any kind of marketing, it’s important to take the time to plan, research and strategise for success. In order to create an effective marketing strategy, you need to develop a thorough understanding of your market, your competitors and your business itself. This means getting back to basics and equipping yourself with all the information you need to identify marketing activities that work for your brand. 1) Research your target market How much do you know about the target audience of your product or service? We’re not just talking about age, sex or occupation (though, of course, you need to know these too). To have the best chance of reaching your target market, you need to dig deeper and find out exactly what drives them towards purchase. What kind of triggers are they most likely to respond to? Which elements of the marketing mix have the most impact on them? How will your product or service benefit them? Understanding these aspects of your target audience will enable you to position and market your brand accordingly, so comprehensive market research is essential. It’s often easier (and more cost-effective) to outsource this type of research to a professional agency who will be better placed to obtain the information you need. 2) Analyse your competition In order to stay ahead of your competitors, you need to know who they are, what they’re doing and how they’re doing it. Once you’ve identified who your key business competitors are, look into the marketing methods they’re using and the way in which they have positioned their brand. What channels and platforms have they chosen to market their business? How are they promoting their brand and its products/services? Consider which elements are crucial to your own business and how you can position your brand in order to get ahead. 3) Define your objectives What do you want to achieve from your marketing activity? Whether it’s to increase your revenue, establish your business in a new market segment or improve brand awareness, setting clear, measurable marketing objectives is vital in understanding what steps need to be taken in order to achieve these goals. Make sure that each identified objective is specific (how much do you want to increase revenue by?), achievable (is it realistic?) and has a timeframe for accomplishment (are you aiming to achieve this goal in three months or a year?). You also need to make sure that your marketing objectives tie in with your overall business objectives. 4) Understand your business You may think you have a pretty good understanding of your business, but it’s surprising what insights can be achieved when you conduct a thorough SWOT analysis (strengths, weaknesses, opportunities, threats). Be rigorous, be meticulous, and above all be brutally honest. Is a lack of staff training letting your business down? Are your prices too high to compete in today’s market? Arming yourself with this knowledge is invaluable in developing a marketing strategy that leverages your company’s strengths and addresses those areas which need to be improved. In the next instalment of the Fulcrum guide to becoming marketing active, we’ll be looking at the raft of marketing channels available and helping you to identify which ones are best for your business. If you have something to share on this topic, why not get in touch? Leave your comments below…  

Store Marketing companies in navi mumbai

B2B Sales Through Referrals

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We Love Referrals, Right? Here Is How To Get More.

Referrals from happy customers are one of best ways that B2B companies generate new business. Not a huge surprise. However, what is surprising how few companies have a dedicated strategy for fostering these valuable referrals.

Referrals lead as a sales tool for a couple of reasons:
  • A referral is a white-hot lead. If we assume that your happy customers are savvy enough to recommend you to the right potential customer then you are well on your way to establishing a valuable conversation and a new business win.
  • Most companies do not run highly effective sales programs so the most effective new business tool is by default referrals.

3 Benefits Of Referrals

Back to the idea of white-hot leads. I am sure that you want more of these. There are other business benefits of the referred lead.

  1. The closing ratio of referrals is higher (it has been reported that the closing-ratio of a referral is 6 times greater than an unqualified lead.)
  2. For the obvious reason that a referred prospect is generally a very motivated buyer, the referral-generated sales cycle can be as much as 75% shorter.
  3. A referral strategy is cost-effective and will reduce your sales expenditures. It is a great place to start.

Net Promoter Score

You can begin to learn about how willing your customers are to refer you, and importantly, use this question as a powerful research tool, by asking the simple question: “How likely would you be willing to refer us to a friend?” in your annual customer survey. Clearly, knowing how willing your customers are to refer you, this is known as a Net Promoter Score, is a very simple method to determine how well your services or products are performing. Knowing what percentage of your customers that are willing to refer you is one of the realistic indicators indicators that you are delivering excellent products or services.

 

4 Effective Referral Strategies

I’ve generated referrals from existing clients and customers using the following set of strategies. Given the fact that you are talking to happy customers or friends, these strategies will be a very efficient use of your “sales” effort.

  1. Start with an objective. Know what increase in referrals you are targeting and what type of customers you want.
  2. Determine which of your customers or friends, these could be people you talk with or people you stay in touch with on social media platforms like LinkedIn or Facebook are contacts that might know the people or businesses on your prospect list.
  3. Ask. Go ahead, and ask for referrals. Some referrals come because your customer is specifically asked if they know of a good company in a your business category. Some come because your customers love you so much they actively ‘sell’ you. Some need to be stimulated to think about how to help you. It’s OK to ask. It is also wise to let them know what type of referral you are looking for. Take away as much guess work as you can. Make it easy for them to refer you.
  4. However, before you ask, make sure that your current customers are motivated to refer your service or products. You might need a bit of time to massage them though the delivery of unexpected services ahead of directly asking for their help. As they say, give and ye shall receive.
  5. If you get a referral, make sure that you keep the referrer informed about your conversations and any progress. Don’t forget to say thank you. If you actually win new business, you might want to consider sending a gift as follow-up.

When I worked at a large multinational advertising agency and had General Mills as a client, we knew that any one of our individual clients knew other marketing people who were not yet working with us. We used all of the strategies listed above to stimulate referrals. This active “asking” helped us pick up the Yoplait Yogurt business in addition to our work in breakfast cereals.

 

Local Marketing, Store Marketing companies, Store Marketing companies, Store Marketing companies in pune, one2one selling, Rural Experiential events, Rural promotional events, , Colleges advertising events, society advertising events, Kiosk advertising events, Store Marketing companies in navi mumbai

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Store Marketing companies in pune

B2B Experiential Marketing – When does it work?

What is experiential marketing? On the rise in recent years, Store Marketing companies in pune and experiential marketing is all about customer interaction with your brand. It offers a unique experience with products or services, allowing customers to get a feel for how they would use it in their lives. For years marketers have been trying to get customers to use and trial their products. In this way it’s not a new concept; there have however, certainly been some innovative spins on how it’s done. Let’s look at experiential marketing, how it can work for B2Bs and some of the ways it can help build your brand.

Emotional + Experiential Branding = Experiential Marketing The two elements that underpin experiential marketing are emotional branding and experiential branding.

Emotional branding: is about building the relationship between your brand and customers. Promoting emotional benefits like brand trust, security and credibility as a result of engaging with your brand is crucial. Experiential branding: designs and creates interactions that are sensory in nature, which emotionally influences preferences, shaping brand perception, and influencing satisfaction and loyalty. An excellent experiential marketing campaign is able to fuse both elements seamlessly together. Experiential Marketing for B2Bs In recent years interest in B2B experiential marketing has grown and some of the initial hesitation surrounding it has been replaced with a working understanding, when to do it, and how it stimulates ROI. For B2Bs, experiential marketing is generally less obvious, with the focus often on services (for example) in place of B2C exciting product launches. Oftentimes the B2B budget is also stretched. However we are seeing marketers begin to recognise the potentials that the experience can offer consumers. “The success of brand experience within the B2C market has not gone unnoticed, and B2B marketers are waking up to the potential of brand experience. However, there is a long way to go before they catch up with their B2C counterparts.” – Graham Ede, Ion Group 3 Examples of B2B experiential marketing Location with B2Bs can be one of the major barriers, and while it may not be easy to do experiential marketing in quite the same way as B2C, there’s certainly room to employ some of the same principals. Creating sensory interactions that promote core feelings of trust, and awareness of your product or services is central to this. Fulcrum marketing in public spaces – Linked with experiential, some marketers use a form of Fulcrum marketing. They tend to hold this drive in places where there are high concentrations of business buyers. Branded promotional staff can offer business people the opportunity to enter in a promotion, or sign up to attend an event whilst promoting the benefits of the product.  demonstrations & reward – as part of a targeted marketing strategy, those in the IT space can offer information via webinar or video, which can showcase some aspects of the technology solution. Some marketing and web-based tools such as  offer a free trial period, together with online coaching via Skype. This allows the user to build confidence in using the tool, and to experience all of the benefits of the trial period. At the end of the trial period (7 days), the participant is given a report with feedback on how well they have used the tool. Then they are awarded a certificate. Surprises and games – Surprising customers by showing up where they least expect you, gifting them, or sending them a card is a way to provide an out of the box experience and drive brand awareness. Another option could be to exhibit at a partner’s event as IBM did. Their interactive stand came complete with a candy bar, and plasma screens which posted live tweets from event attendees. Digital technology such as apps and games are also opportunity areas, and while often costly, look set to become more widespread and affordable in future. Experiential marketing reflects the growing importance of emphasising emotions to build successful brands. Digital media offers expanding opportunities to offer such experiences. In the ever-competitive B2B marketplace, it’s no longer enough to rely on traditional modes for lead generation. B2B marketers need to consider the complete kit that is available to them including; social media, mobile, search, paid advertising, print, telemarketing and increasingly placing emotion at the heart of it all with an experiential approach.

Store Marketing companies in pune

B2B Sales Through Referrals

[siteorigin_widget class="SiteOrigin_Widget_Headline_Widget"][/siteorigin_widget]

We Love Referrals, Right? Here Is How To Get More.

Referrals from happy customers are one of best ways that B2B companies generate new business. Not a huge surprise. However, what is surprising how few companies have a dedicated strategy for fostering these valuable referrals.

Referrals lead as a sales tool for a couple of reasons:
  • A referral is a white-hot lead. If we assume that your happy customers are savvy enough to recommend you to the right potential customer then you are well on your way to establishing a valuable conversation and a new business win.
  • Most companies do not run highly effective sales programs so the most effective new business tool is by default referrals.

3 Benefits Of Referrals

Back to the idea of white-hot leads. I am sure that you want more of these. There are other business benefits of the referred lead.

  1. The closing ratio of referrals is higher (it has been reported that the closing-ratio of a referral is 6 times greater than an unqualified lead.)
  2. For the obvious reason that a referred prospect is generally a very motivated buyer, the referral-generated sales cycle can be as much as 75% shorter.
  3. A referral strategy is cost-effective and will reduce your sales expenditures. It is a great place to start.

Net Promoter Score

You can begin to learn about how willing your customers are to refer you, and importantly, use this question as a powerful research tool, by asking the simple question: “How likely would you be willing to refer us to a friend?” in your annual customer survey. Clearly, knowing how willing your customers are to refer you, this is known as a Net Promoter Score, is a very simple method to determine how well your services or products are performing. Knowing what percentage of your customers that are willing to refer you is one of the realistic indicators indicators that you are delivering excellent products or services.

 

4 Effective Referral Strategies

I’ve generated referrals from existing clients and customers using the following set of strategies. Given the fact that you are talking to happy customers or friends, these strategies will be a very efficient use of your “sales” effort.

  1. Start with an objective. Know what increase in referrals you are targeting and what type of customers you want.
  2. Determine which of your customers or friends, these could be people you talk with or people you stay in touch with on social media platforms like LinkedIn or Facebook are contacts that might know the people or businesses on your prospect list.
  3. Ask. Go ahead, and ask for referrals. Some referrals come because your customer is specifically asked if they know of a good company in a your business category. Some come because your customers love you so much they actively ‘sell’ you. Some need to be stimulated to think about how to help you. It’s OK to ask. It is also wise to let them know what type of referral you are looking for. Take away as much guess work as you can. Make it easy for them to refer you.
  4. However, before you ask, make sure that your current customers are motivated to refer your service or products. You might need a bit of time to massage them though the delivery of unexpected services ahead of directly asking for their help. As they say, give and ye shall receive.
  5. If you get a referral, make sure that you keep the referrer informed about your conversations and any progress. Don’t forget to say thank you. If you actually win new business, you might want to consider sending a gift as follow-up.

When I worked at a large multinational advertising agency and had General Mills as a client, we knew that any one of our individual clients knew other marketing people who were not yet working with us. We used all of the strategies listed above to stimulate referrals. This active “asking” helped us pick up the Yoplait Yogurt business in addition to our work in breakfast cereals.

Local Marketing, Store Marketing companies, Store Marketing companies in pune, one2one selling, Rural Experiential events, Rural promotional events, , Colleges advertising events, society advertising events, Kiosk advertising events

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